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Ryanair flight time change

  • 19-04-2020 12:35pm
    #1
    Registered Users, Registered Users 2 Posts: 232 ✭✭


    Just wondering whether anyone else has received an unusual flight change email from Ryanair? Booked to travel to Spain from mid to late July - presuming this is unlikely to happen - but received an email today asking me to accept a time change to the scheduled flights. Thing is, both flights, scheduled to fly in over three months, have only changed by 5 minutes. Seems very odd. Hesitant to accept the time change in case it's some ploy to argue against a refund at a later date saying I've previously accepted changes to the flights. Paranoia or par for the course?


Comments

  • Registered Users, Registered Users 2 Posts: 11,220 ✭✭✭✭Lex Luthor


    ya happens all the time, I got one aswell a few weeks ago


  • Posts: 18,962 ✭✭✭✭ [Deleted User]


    Ryanair will be doing everything to convince people to rebook, take a voucher etc rather than returning cash.

    https://www.irishtimes.com/life-and-style/travel/europe/coronavirus-ryanair-suspends-refunds-and-offers-passengers-vouchers-instead-1.4225203
    Ryanair has started to tell passengers who want refunds for cancelled flights that they will have to wait until the Covid-19 pandemic has passed – but that it can offer them vouchers straight away.

    In the first weeks of the coronavirus crisis Ryanair was praised in industry circles for bucking a trend among other airlines, including Aer Lingus, by adhering to EU regulations and automatically offering passengers refunds for cancelled flights instead of alternative bookings or vouchers.

    In recent days, however, the airline’s position appears to have shifted: Irish Times readers report receiving Ryanair emails that say the airline cannot process refunds until after pandemic has subsided, and the best passengers affected by the mass cancellation of flights can hope for is a voucher valid for 12 months.

    The emails tell passengers who “wish to request cash as an alternative” to a voucher that “as our payment agents are required to stay at home in the fight against the Covid-19 pandemic, payment security restrictions prevent us from processing cash refunds until the Covid-19 crisis has abated.


  • Posts: 18,962 ✭✭✭✭ [Deleted User]


    complete bs excuse on their part of course
    as our payment agents are required to stay at home in the fight against the Covid-19 pandemic, payment security restrictions prevent us from processing cash refunds until the Covid-19 crisis has abated.


  • Registered Users, Registered Users 2 Posts: 232 ✭✭Prunty


    sugarman wrote: »
    Yes. It happens regularly enough with them.

    I've dealt with plenty of time changes before but a five minute change struck me as odd l, especially seeing as 90 per cent of their fleet is probably grounded at the moment and there's a good chance travel restrictions will continue to be in place in the summer. What purpose does that change serve? Anyway, was mainly seeing if anyone else had experience with same in the recent past. Thanks


  • Registered Users, Registered Users 2 Posts: 11,220 ✭✭✭✭Lex Luthor


    Prunty wrote: »
    I've dealt with plenty of time changes before but a five minute change struck me as odd l, especially seeing as 90 per cent of their fleet is probably grounded at the moment and there's a good chance travel restrictions will continue to be in place in the summer. What purpose does that change serve? Anyway, was mainly seeing if anyone else had experience with same in the recent past. Thanks

    mines was a 5min change aswell, found it odd, but I guess it happens

    ANy time I have flown with them over the years it always happens

    5 mins is fine, I have had changes about 3-4hrs


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