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Facebook Two-factor authentication

  • 06-04-2020 7:51pm
    Registered Users Posts: 5,316 ✭✭✭ NeVeR

    Hi All,

    I had an separate account on facebook for a business, I've not logged into them in a while as I closed the business.

    Today I went to login and noticed it had Two-factor authentication - I was using the Google Authentication app to generate codes when logging it.

    However - Since I last logged in I got a new phone... and the Google App doesn't have any stored sites.

    I've been looking online and Facebook says to print off the one off codes.. but I can't login to print them off.

    They also give an option to made a code via settings etc.. but again I can't login to get to there.

    I also tried to find support - but it asks you to login.

    While I don't need this account right now, I will in about 4-6 months be starting the business up again and I've quite a large following on the business account.

    Any ideas what I can do?

    I must not have had a phone on the account, as i'm not getting an option to be texted a code.