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Italian no claim bonus certificate

  • 03-04-2020 1:29pm
    #1
    Liliana84
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hi, I am facing some problem with the acceptance of my no claim bonus earned in Italy.

    After buying a car insurance with you, I sent my no claim bonus and two days ago I received back an email sayin that it cannot be accepted because is missing the start date. I have been asked then to contact my previous insurer and provide a modified no claim certificate.
    Although the commincing year of my no claim bonus is reported in the document I've sent to you, I contacted my previous insurer asking for a new document with a more precise starting date. This process is taking a couple of days. However, today I received an email from liberty insurance that ask to pay an otstanding balance of more than 2000€. What I should do?


Comments

  • #2
    Liberty Insurance: Rachel
    Company Representative Posts: 35 Verified rep ✭Liberty Insurance: Rachel


    Liliana84 wrote: »
    Hi, I am facing some problem with the acceptance of my no claim bonus earned in Italy.

    After buying a car insurance with you, I sent my no claim bonus and two days ago I received back an email sayin that it cannot be accepted because is missing the start date. I have been asked then to contact my previous insurer and provide a modified no claim certificate.
    Although the commincing year of my no claim bonus is reported in the document I've sent to you, I contacted my previous insurer asking for a new document with a more precise starting date. This process is taking a couple of days. However, today I received an email from liberty insurance that ask to pay an otstanding balance of more than 2000€. What I should do?
    Hi Liliana,

    Can you private message your policy number I will check this for you. 

    Many thanks,
    Rachel


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