Amazom Customer Care Agent Recruitment Drive-Any Response?

KM792

I applied for the position of customer care agent (work from home)when Amazon launched a recruitment drive 2 weeks ago..

Just wondering has anyone who applied for the same position been contacted by the company yet?Thanks.

niteclubbecks

KM792 wrote: »

I applied for the position of customer care agent (work from home)when Amazon launched a recruitment drive 2 weeks ago..

Just wondering has anyone who applied for the same position been contacted by the company yet?Thanks.

I’ve applied for this too and haven’t heard anything back

Sonics2k

Apparently they were just hammered with applications and just went through the earlier applications.

KM792

Sonics2k wrote: »

Apparently they were just hammered with applications and just went through the earlier applications.

Ya that's what I was thinking.They announced it when everyone was losing employment and all of a sudden a work from home job would be like gold to most people.They probably got strong candidates who found themselves newly unemployed...

jaffa20

Applied for this too and have heard nothing. The idea of bad working hours doesn't appeal but benefits seem good.

jrmb

I thought I was an early applicant, but I haven't heard anything.

Sonics2k

I would give a heads up that the turnover for the entry level positions for Amazon is actually quite high.

But, from what I've been told it's mostly down to the shift rotations itself, rather than the day to day actual work with customers. Amazon typically prides itself on "the customer is right" so mostly your responses to customers are very positive for them, but the late night shifts and weekend work can cause a lot of people to leave as it's a killer on family/social life.

Sútalún

I got a response and got offered a role. Anyone have any idea what to expect? How does the shift work normally work out over the course of a week/month?

Didn’t have anything in terms of interview beyond the aptitude test and initial application.

I’m sure there’s just a huge back log and others will get a response.

KM792

Sútalún wrote: »

I got a response and got offered a role. Anyone have any idea what to expect? How does the shift work normally work out over the course of a week/month?

Didn’t have anything in terms of interview beyond the aptitude test and initial application.

I’m sure there’s just a huge back log and others will get a response.

If you don't mind me asking,when did you apply and when did they first make contact?Thanks!

KM792

Sonics2k wrote: »

I would give a heads up that the turnover for the entry level positions for Amazon is actually quite high.

But, from what I've been told it's mostly down to the shift rotations itself, rather than the day to day actual work with customers. Amazon typically prides itself on "the customer is right" so mostly your responses to customers are very positive for them, but the late night shifts and weekend work can cause a lot of people to leave as it's a killer on family/social life.

I had heard that..to be honest I don't think there's such a thing as unsociable working hours now given everything that's going on.I'd be happy with something even if it meant awkward hours.

Sútalún

KM792 wrote: »

If you don't mind me asking,when did you apply and when did they first make contact?Thanks!

Of course not! Just checked there - applied on 18/3 and got word back on 1/4.

May well have picked some names out of a hat!

jaffa20

Sútalún wrote: »

Of course not! Just checked there - applied on 18/3 and got word back on 1/4.

May well have picked some names out of a hat!

Hmm i applied on the 20th so maybe might hear something soon. I don't know if i could do it long term but it's worth trying. It's strange that there's no interview though.

Sútalún

jaffa20 wrote: »

Hmm i applied on the 20th so maybe might hear something soon. I don't know if i could do it long term but it's worth trying. It's strange that there's no interview though.

Thought it was odd too. There are 6 weeks of training, so I'd imagine most people would be in a decent position to do the job after that!

Zebra3

Sorry for going slightly off-topic, but does anyone know where Amazon's warehouse is located?

There's an operations sup position advertised, I assume that's where it'll be based.

Thanks.

dartboardio

Nothing here either

KM792

I got an email out of the blue this evening to say I'd passed the assessment but they had no role for me so I'm being kept on file.

Tbh I find that more disappointing than no response ha.

tritriagain

What is the pay like for this position

jaffa20

KM792 wrote: »

I got an email out of the blue this evening to say I'd passed the assessment but they had no role for me so I'm being kept on file.

Tbh I find that more disappointing than no response ha.

Got the same email

KM792

jaffa20 wrote: »

Got the same email

Wasn't expecting it,I presume thousands have received the same.

dartboardio

I got the same email saying there were no roles available but they're gonna keep me on file.


It seems positive enough though most other places say no you're just unsuccessful, and not that they are interested in your cv.

Caranica

tritriagain wrote: »

What is the pay like for this position

Think it was around €12-12.50 p/h Not great

jrmb

"At this time we have decided not to move forward with your application."

They've probably sent that thousands of times.

tech

What kinds of salary are they offering?

dartboardio

jrmb wrote: »

"At this time we have decided not to move forward with your application."

They've probably sent that thousands of times.

Got that too.

Nicole2020

I got an email at the start of May saying I had passed the first assessment but they had no open positions... Then got an email last week saying I had been unsuccessful... lol!

KM792

Nicole2020 wrote: »

I got an email at the start of May saying I had passed the first assessment but they had no open positions... Then got an email last week saying I had been unsuccessful... lol!

I got that too Nicole!I got the unsuccessful one twice over the last week.

They should have just left it at the first.

Nicole2020

KM792 wrote: »

I got that too Nicole!I got the unsuccessful one twice over the last week.

They should have just left it at the first.

So frustrating!