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Chargeback/cash refund?

kindalen · 2020-03-30 09:42:10

Hi, Have flights booked this weekend through Lastminute.ie which have been cancelled. I have heard nothing from them, and the website asks for you not to ring them. They advise that refund will be a voucher to use on my next booking. Can I insist on a cash refund and if they refuse ask credit card company for a chargeback?…

30-03-2020 9:42am

#1

kindalen

Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭

Join Date: September 2007

Posts: 1063

Hi,

Have flights booked this weekend through Lastminute.ie which have been cancelled. I have heard nothing from them, and the website asks for you not to ring them.

They advise that refund will be a voucher to use on my next booking. Can I insist on a cash refund and if they refuse ask credit card company for a chargeback?

Thanks.

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Comments

#2 30-03-2020 11:00pm

Nothing surprises me now

Registered Users, Registered Users 2 Posts: 1,821 ✭✭✭

Join Date: December 2017

Posts: 1820

Yes, you can opt for full refund if flights are cancelled. You don't have to accept voucher. Very useful website.https://www.ccpc.ie/consumers/covid-19/consumer-travel

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