Vodafone VDSL drops at least once a day

j1mboj0nes

My vdsl connection drops at least once a day then reconnects after a minute or so.

Router is the HG659.

The router uptime shows that the router is not rebooting and it's just the dsl connection that drops, wireless connectivity to the router is still fine.

Tried the usual like factory reset and rebooting the router etc

Attached are the stats 30 minutes after the last drop

Marlow

Vodafone has a daily forced disconnect/reconnect, where it would drop the pppoe session. This is to enforce a dynamic IP address change.

Part of the way, how some providers implement their broadband.

Now, if you had for example an AVM Fritz!Box router, that many providers supply (apart from Vodafone and Eir, who use something else), then you could schedule that re-connect for lets say 4:00 in the morning.

I don't think the Vodafone router has that feature.

/M

LillySV

I’m after signing up to Vodafone for siro today and now I see this!

I haven’t a clue what Vsdl is ... is that the same as siro? I’m I likely to have this problem through siro ? Think I’m getting the gigabox... that any good?

Marlow

LillySV wrote: »

I’m after signing up to Vodafone for siro today and now I see this!

I haven’t a clue what Vsdl is ... is that the same as siro? I’m I likely to have this problem through siro ? Think I’m getting the gigabox... that any good?

VDSL is a copper phone line. Also called FTTC or Fibre to the Cabinet.

What you have ordered is FTTH.

The daily disconnect is something that happens on any kind of Vodafone residential product. It also happens on a lot of other providers. It's a feature, not a problem.

It is just inconvenient, when it happens on the wrong time of the day.

If you can't force it in the router, then stay up late one night and plug the router out and back in. It'll reconnect every 24 hours at that point then. ... at least until somebody plugs it out during daytime again.

Lots of other providers do it, too. It's part of their billing cycle or how they provision the connection. With Airwire for example, it happens once a week.

/M

ED E

Marlow wrote: »

Lots of other providers do it, too. It's part of their billing cycle or how they provision the connection. With Airwire for example, it happens once a week.

Its a bit of an old fashioned way of doing things at this point IMO.

j1mboj0nes

Marlow wrote: »

Vodafone has a daily forced disconnect/reconnect, where it would drop the pppoe session. This is to enforce a dynamic IP address change.

Part of the way, how some providers implement their broadband.

Now, if you had for example an AVM Fritz!Box router, that many providers supply (apart from Vodafone and Eir, who use something else), then you could schedule that re-connect for lets say 4:00 in the morning.

I don't think the Vodafone router has that feature.

/M

It's happened 3 times today so far so I think it may be something else

Marlow

ED E wrote: »

Its a bit of an old fashioned way of doing things at this point IMO.

It is. But a lot of providers still do it that way ... or use old fashioned billing systems.

/M

j1mboj0nes

j1mboj0nes wrote: »

It's happened 3 times today so far so I think it may be something else

Just dropped again, that's 4 times today. See attached pic for the outputs

j1mboj0nes

j1mboj0nes wrote: »

Just dropped again, that's 4 times today. See attached pic for the outputs

And here are the outputs after the reconnection, is the upstream output power a concern here, it always is a negative number

LillySV

Marlow wrote: »

VDSL is a copper phone line. Also called FTTC or Fibre to the Cabinet.

What you have ordered is FTTH.

The daily disconnect is something that happens on any kind of Vodafone residential product. It also happens on a lot of other providers. It's a feature, not a problem.

It is just inconvenient, when it happens on the wrong time of the day.

If you can't force it in the router, then stay up late one night and plug the router out and back in. It'll reconnect every 24 hours at that point then. ... at least until somebody plugs it out during daytime again.

Lots of other providers do it, too. It's part of their billing cycle or how they provision the connection. With Airwire for example, it happens once a week.

/M

You don’t happen to know if the gigabox is any good or is it a pile of junk?

Marlow

j1mboj0nes wrote: »

And here are the outputs after the reconnection, is the upstream output power a concern here, it always is a negative number

That seems to be your actual VDSL line (and not the PPPoE session) dropping there based on the line uptime. That would indeed be something different.

/M

tuisginideach

Don’t know the technical jargon but we had two days this week of Vodafone dropping/disconnecting maybe 40 times a day - back anything from a minute later up c10 minutes later. Vodafone did some tinkering at their end - so far so good last two days but very slow