Issue with delta

undertaker fan 88

We booked flights with delta to travel to the US on April 1st of this year but now irish are barred entry. Delta are telling us the best they can offer is change dates that must be used by 31st December 2020. Due to being off work with the virus( work in the bar trade) and not knowing when this will be over I'm not to sure if I can travel again by December 31st. I was, hoping for money back but seeing as that doesn't seem to be a option wanted even credit to be used even by the same dates next year as when booked for this year. Does anyone think I'm unreasonable? Was travelling over for wrestlemania and would be going next year instead.

cena

undertaker fan 88 wrote: »

We booked flights with delta to travel to the US on April 1st of this year but now irish are barred entry. Delta are telling us the best they can offer is change dates that must be used by 31st December 2020. Due to being off work with the virus( work in the bar trade) and not knowing when this will be over I'm not to sure if I can travel again by December 31st. I was, hoping for money back but seeing as that doesn't seem to be a option wanted even credit to be used even by the same dates next year as when booked for this year. Does anyone think I'm unreasonable? Was travelling over for wrestlemania and would be going next year instead.

Would your travel insurances cover you.? If you took any out.

undertaker fan 88

Waiting on them to get back to me but I'm happy to take credit if it lasts the year not just a few months

él statutorio

Most airline are giving a 12 month credit, Delta will likely change their tune. Give it a bit of time.

un5byh7sqpd2x0

Would EU261 kick in if you turned up for the flight and we’re denied boarding?

undertaker fan 88

Delta ignoring my messages now but received a email Informing me my Dublin to New York flight is now Paris to New York with no option of a refund how the hell do they expect me to get to Paris in the first place but either way it's no flights from europe

cena

undertaker fan 88 wrote: »

Delta ignoring my messages now but received a email Informing me my Dublin to New York flight is now Paris to New York with no option of a refund how the hell do they expect me to get to Paris in the first place but either way it's no flights from europe

have you rang there head offices

Ah-Watch

I use Delta a fair bit. I'd recommend you call them and see what they can do. The website often gives X options but the call centre can do more. Worth a shot.

undertaker fan 88

Phones are just ringing off the hook. I've messaged them now via twitter including screen shots of my flight being changed to start in a different country so hopefully they get back to me. Its stressful enough without being giving the run around

endofrainbow

I use Delta a lot and have always gotten a quick and helpful reply via FB messenger

undertaker fan 88

endofrainbow wrote: »

I use Delta a lot and have always gotten a quick and helpful reply via FB messenger

Il try them there so thanks. I've never had a issue I just can't travel between now and December so either want the credit extended or a refund

undertaker fan 88

Just a follow up we are being refunded within ten weeks which is great

endofrainbow

did you get through on FB messenger?

undertaker fan 88

No it was via email