Cordless landline phone turned off but when folk phone it - they hear ring tone.

Worztron

Hi.

Does anyone know what's the cause? Any solution?

Thanks.

Atlantic Dawn

Worztron wrote: »

Hi.

Does anyone know what's the cause? Any solution?

Thanks.

Likely the base station is still plugged in to the mains.

patspost

Atlantic Dawn wrote: »

Likely the base station is still plugged in to the mains.

Do you want the handset to ring, as well as the base unit?
Go to settings and check in case the ringer is turned off on handset.
Remove and reinsert the batteries.

colm_mcm

When you say turned off, do you mean they don’t have an active landline service from anyone?

Do you mean that people ringing their landline number hear a ringing tone even though no phone is ringing in the house?

FishOnABike

You can have no phone plugged into the phone socket in your house and someone phoning your landline will still get a ringtone.

The ringtone is generated at the phone network exchange. It is basically an indication to the caller that phone network is sending a ring signal to the line they are calling.

A tree could have brought down the phone line to the called person's house and the caller would still get a ringtone.

ED E

^ this.

Its been the case for a long time now.

Worztron

Atlantic Dawn wrote: »

Likely the base station is still plugged in to the mains.

Hi AD. Yes, it is. The handset was taken off the base and turned off (held in the hang-up red button).

Worztron

patspost wrote: »

Do you want the handset to ring, as well as the base unit?
Go to settings and check in case the ringer is turned off on handset.
Remove and reinsert the batteries.

Hi patspost. No. If the handset is powered off, I want someone that called me to hear a dead (non-ringing) tone. The base volume is off in settings and the handset volume is a few bars.

Worztron

colm_mcm wrote: »

When you say turned off, do you mean they don’t have an active landline service from anyone?

Do you mean that people ringing their landline number hear a ringing tone even though no phone is ringing in the house?

Hi Colm. I have an active landline phone. The handset is powered off - when I want some peace and quite. The base is always powered and the telephone line is always in the wall (RJ11).

Johnboy1951

Worztron wrote: »

Hi Colm. I have an active landline phone. The handset is powered off - when I want some peace and quite. The base is always powered and the telephone line is always in the wall (RJ11).

Your phone is off but the landline is active so the caller thinks your phone is ringing.

To change what the caller hears unhook the landline and they will get an engaged tone and you still get peace and quiet.

Another alternative would be to turn on a message recorder (answering machine).

niallb

Worztron wrote: »

Hi AD. Yes, it is. The handset was taken off the base and turned off (held in the hang-up red button).

Not relevant. It's sztill online. Disconnecting completely as Johnboy suggested may or may not work (it doesn't for me).

The line is ringing. The choice to not have a device attached to it that makes noise doesn't change that.
If they are trying to leave the phone "off the hook", they could try using a fully wired telephone from the 1980's.
Possibly easier to find in an attic at this time than a more technical solution.

Diverting to an answering service might suit them better, but it's hard to remember. Picking the phone up is very visible.

Some base stations have a built in answering machine, or their telephone provider may have a product they can use. It's usually activated by typing a sequence of numbers such as *21* - Do not just type that in without getting specific help or they may not be able to receive calls at all.

Johnboy1951

niallb wrote: »

Not relevant. It's sztill online. Disconnecting completely as Johnboy suggested may or may not work (it doesn't for me).

I was not suggesting the phone be disconnected.
I suggested taking the phone 'off-hook' which is the same as saying grab the line with your phone as if you were making an outgoing call, but do not dial anything.

This does not work for you?
What happens if you do this?

Worztron

Johnboy1951 wrote: »

I was not suggesting the phone be disconnected.
I suggested taking the phone 'off-hook' which is the same as saying grab the line with your phone as if you were making an outgoing call, but do not dial anything.

This does not work for you?
What happens if you do this?

Hi JB. When I disconnected the cable from the wall and rang my landline phone from my mobile phone - there was silence.

Johnboy1951

Worztron wrote: »

Hi JB. When I disconnected the cable from the wall and rang my landline phone from my mobile phone - there was silence.

There was no sound at all on the mobile phone?
Not even a message saying the call could not be connected?

Worztron

Johnboy1951 wrote: »

There was no sound at all on the mobile phone?
Not even a message saying the call could not be connected?

Ah, wait. Now that you say - I think there was a voice saying that.

Johnboy1951

Worztron wrote: »

Ah, wait. Now that you say - I think there was a voice saying that.

But if the caller was using a landline there would be no such message I expect.

degsie

Not getting the point here. OP you have an active landline and and are annoyed that 'folk' are ringing it and getting an active ring *burr, burr* from their side? What's the big deal? Who rings landlines these days anyway.

niallb

Johnboy1951 wrote: »

I
This does not work for you?
What happens if you do this?

If I don't have a device plugged in at all, a caller will still hear it ring.
I know this because I don't use the landline.

A fully wired phone left off hook should make it busy, but DECT wireless phones don't.
Very early analog wireless phones as far as I remember left the line engaged if they were lifted or ready for dialing.

Johnboy1951

niallb wrote: »

If I don't have a device plugged in at all, a caller will still hear it ring.
I know this because I don't use the landline.

Yes of course that is expected.

A fully wired phone left off hook should make it busy, but DECT wireless phones don't.
Very early analog wireless phones as far as I remember left the line engaged if they were lifted or ready for dialing.

Strange, I am reasonably sure that my DECT phone engaged the line when I pressed the call button and got a dial tone.

I would think it could not work properly if it didn't.

Worztron

degsie wrote: »

Not getting the point here. OP you have an active landline and and are annoyed that 'folk' are ringing it and getting an active ring *burr, burr* from their side? What's the big deal? Who rings landlines these days anyway.

Hi degsie. Not sure why you put the word folk in quotes. I don't want them to think they are being ignored if they hear a ring tone when my landline is actually off - I'd prefer a dead tone or silence be heard from the caller when they phone my powered off landline phone. Clearly landlines are still used.

Mortelaro

Worztron wrote: »

Hi degsie. Not sure why you put the word folk in quotes. I don't want them to think they are being ignored if they hear a ring tone when my landline is actually off - I'd prefer a dead tone or silence be heard from the caller when they phone my powered off landline phone. Clearly landlines are still used.

Only way to do that is to call divert your land line to your mobile voicemail number and turn off voicemail
Each divert will cost you but they will get a 'the person you are calling is not available' message

Anyone ringing a plugged out landmine always gets a ring tone

degsie

Call your provider and request them to discontinue your service.

Johnboy1951

1.
Pick up your DECT handset;
press the button to hear a dial tone;
lay the handset down (not in cradle), out of earshot.

Now try to ring the landline number from other landline or mobile - It should give an engaged tone.

I have no idea if a DECT handset could 'time out' and let the line go active again after some period of time.

2.
The other thought that came to mind is that there might well be a 'SILENT' setting on the DECT system that would be easily engaged.
This would give the caller the ringing feedback, but you would hear nothing.

Worztron

Mortelaro wrote: »

...Anyone ringing a plugged out landmine always gets a ring tone

I'd definitely ensure that was plugged out! ;-)

Worztron

degsie wrote: »

Call your provider and request them to discontinue your service.

Please post something useful.

degsie

Have you tried call forwarding?

FanadMan

Spoke to a former Eir technician. He first said "why?". Also said that if you take the phone off the hook and leave it, that will work. But not with all digital phones. Suggested buying a cheapo wired phone and plugging it in and then just lift the receiver and leave it on the table. But means nobody will be able to get through. Otherwise cancel the account.

Worztron

degsie wrote: »

Have you tried call forwarding?

No. That's not what I want.

ED E

You CAN cause an engaged tone. But then callers will think you're on a call with no call waiting and try repeatedly.

You CANNOT stop the exchange ringing on your behalf. If you want that hop in a tardis back to 1979.



Silly thread.....

degsie

Worztron wrote: »

No. That's not what I want.

Thought about moving house? :rolleyes:

Worztron

degsie wrote: »

Thought about moving house? :rolleyes:

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