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Missed payment for policy - cancelled and fee

  • 07-03-2020 12:03pm
    #1
    DanielS35
    Registered Users, Registered Users 2 Posts: 26 ✭


    Hello Liberty Team,

    my policy was cancelled as I missed my payment. I admit in our busy life working Monday-Friday and wife Sat-Sun we have barely time for anything. The letter with cancellation was there indeed and just yesterday received a letter about policy cancelled on the 26th?!
    It is not about money just too busy life. Is there any chance you can help out here to bring back the policy?

    Best,
    Dan


Comments

  • #2
    crossmolinalad
    Registered Users, Registered Users 2 Posts: 837 ✭✭✭crossmolinalad


    Doing things like that by direct debit 
    Never had any problems like that
    Call them and ask them to cancel the cancelation and pay by phone


  • #3
    Liberty Insurance: Rachel
    Company Representative Posts: 35 Verified rep ✭Liberty Insurance: Rachel


    DanielS35 wrote: »
    Hello Liberty Team,

    my policy was cancelled as I missed my payment. I admit in our busy life working Monday-Friday and wife Sat-Sun we have barely time for anything. The letter with cancellation was there indeed and just yesterday received a letter about policy cancelled on the 26th?!
    It is not about money just too busy life. Is there any chance you can help out here to bring back the policy?

    Best,
    Dan
    Hi DanielS35,

    Can you private message your policy number I will check this for you. 

    Many thanks, Rachel


  • #4
    DanielS35
    Registered Users, Registered Users 2 Posts: 26 ✭DanielS35


    Hello Rachel,

    Thanks for quick reply. I sent you PM.

    Best,
    Dan


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