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Trip Hazard.

  • 28-02-2020 10:56am
    #1
    scudodave
    Registered Users, Registered Users 2 Posts: 78 ✭✭


    Hi,

    You repaired a leak under the footpath outside my house in early January,a temporary reinstatement was put in place with tarmac and this has partially collapsed and is now a trip hazard.

    This was reported to you on 19/02/20.

    Thanks.


Comments

  • #2
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi scudodave,

    Thanks for getting in touch and we're really sorry to hear this.

    Would you mind sending us a PM with the following details and a member of our team will be able to have this matter investigated for you?

    - Your full name;
    - Your full address; &
    - Your contact number

    Thanks in advance,
    Louise


  • #3
    scudodave
    Registered Users, Registered Users 2 Posts: 78 ✭✭scudodave


    Irish Water: Louise wrote: »
    Hi scudodave,

    Thanks for getting in touch and we're really sorry to hear this.

    Would you mind sending us a PM with the following details and a member of our team will be able to have this matter investigated for you?

    - Your full name;
    - Your full address; &
    - Your contact number

    Thanks in advance,
    Louise
    Hi Louise,

    Your Ref 8959413899.

    Thanks.


  • #4
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi scudodave,

    Thanks for providing that reference number.

    However, due to data protection reasons, we would need you to send us a PM with your name, contact number and full address.

    Once this is received, we will certainly be able to look into this for you.

    Thanks in advance,
    Louise


  • #5
    scudodave
    Registered Users, Registered Users 2 Posts: 78 ✭✭scudodave


    Hi Louise and Daniel.

    All request information was provided on 28-02-20.
    Nothing has happened since original request apart from the offer to open a complaint on my behalf.

    I'm astonished that you expose yourself to a possible claim by leaving  a 2 inch trip hazard on a public footpath.


  • #6
    Irish Water: Daniel V
    Closed Accounts Posts: 89 ✭✭Irish Water: Daniel V


    Hi scudodave,

    Thank you for getting in touch and apologies for the ongoing inconvenience.

    A member of our team will look into this matter for you and check to see if there is an update on the investigation. We'll then be in touch with you via PM.

    Thanks,
    Daniel


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