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Last Week's Top Five Queries (17.02.2020 - 23.02.2020)

  • 24-02-2020 1:01pm
    #1
    Company Representative Posts: 174 Verified rep


    1. My new house was built over a shared sewer line and planning permission was granted to extend. What considerations must I give to the location of the sewer pipe if I wish to extend my property?

    When the planning permission was granted, all pipe work would have been taken into account.

    We recommend that you contact the Planning Department within your Local Authority for further information on this.



    2. We are experiencing delays with a new connection for our newly built house; can you please help?

    If your name is on this application, please provide the following details via PM and a member of our team can help you with this.

    - Your full name;
    - Your full address;
    - Your contact number; and
    - Your new connection reference number



    3. New pipes were laid down and a temporary tarmac reinstatement was completed. However, the repairs seem to be patchy. Will a permanent reinstatement be laid down? If so, when?

    A temporary tarmac reinstatement is usually put in place for 6-8 weeks before the permanent reinstatement can be carried out.

    However, if you wish to PM us your name, contact number and the exact location, we can look into this matter for you.


    4. We are experiencing delays with a new connection for our house and the developers advised us that they are waiting on your reply. Can you advise?


    If your name is on this application, please provide the following details via PM and a member of our team can certainly help you with this.

    - Your full name;
    - Your full address;
    - Your contact number; and
    - Your new connection reference number

    If the developer made the application and your name is not on it, we recommend that you contact the developer to request an update concerning this application.


    5. Would Irish Water have any records of a wayleave agreement regarding a shared sewer line that’s running under my newly bought house?


    We can certainly look into this for you. Please PM us with the following information and a member of our team will be happy to help.

    - Your full name;
    - Your full address (including County & Eircode); and
    - Your contact number


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