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Eir - waiting 8 months to get a phone line installed in Lucan, Dublin

  • 24-02-2020 11:18AM
    #1
    leo738
    Registered Users, Registered Users 2 Posts: 146 ✭✭


    Hello all,

    I'm living in a small (group of 6 houses) 5 yr old estate at the end of an older estate in Lucan, Dublin & have been waiting for around 8 months to get a line installed.

    Engineers have been out multiple times (another one due this Wed) & on each occasion they look into the manholes & tell me that no line is running into our estate. We have been waiting for Eir to tunnel under a public road in the older estate in order to connect two manholes & hence allow the cable to be run to our estate. This was meant to happen last Aug but we're still waiting. I'm considering writing to local Councillors but can anyone tell me if there's any other method to get things moving?

    I find it amazing that Eir claims that they can connect rural Ireland to broadband but can't connect an estate less than 9km from the capital!


    Thanks,


    Leo
    Tagged:


Comments

  • #2
    Cuddlesworth
    Registered Users, Registered Users 2 Posts: 14,010 ✭✭✭✭Cuddlesworth


    No coaxial either?


  • #3
    leo738
    Registered Users, Registered Users 2 Posts: 146 ✭✭leo738


    We have Virigin from day 1 but getting fleeced by price increases so keen to have an option.


  • #4
    Cuddlesworth
    Registered Users, Registered Users 2 Posts: 14,010 ✭✭✭✭Cuddlesworth


    Eircom offers 3 products regardless of what they actually call it.

    DSL(up to 24mb)
    VDSL(up to 150mb)
    Fiber(1gig)

    The "up to" part is real important.

    Fiber is the only real alternative to Virgins broadband product. The number of areas with it are very limited.

    Might be worth putting in the address of the closest house to your estate and seeing what they get at the moment. Because when Eircom do come out to make that connect, that's probably going to be what you get offered.


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