Warranty on Skoda repairs?

TitianGerm

Guys quick question for you, herself has a 2016 Skoda Yeti bought in 2017. The sunroof leaked in late 2018 and was covered under warranty. The issue was fixed and carpets replaced in the car.

She went out this evening after not driving since last Friday and the foot wells are full of water again after the heavy rain.

We are assuming its the same issue after arising again and just wondering if this will be covered by Skoda warranty if it is a reoccurring problem from the replacement parts?

colm_mcm

I’d imagine it would be 12 months.

TitianGerm

colm_mcm wrote: »

I’d imagine it would be 12 months.

Thanks Colm.

She'll have to pop out tomorrow I'd imagine. When they were replaced the first time the mechanic mentioned that they'd a few warranty repairs with similar issues.

Might be some fault on the drains or something?

Toyotafanboi

There's no warranty on warranty repairs. If car has a 3 year warranty and a part is replaced at any period in the 3 years, the warranty on that component isn't extended etc, it still expires at the end of the initial 3 years.

What's the date of first reg of the Yeti, it might be covered by manufacturers warranty, again.

TitianGerm

Toyotafanboi wrote: »

There's no warranty on warranty repairs. If car has a 3 year warranty and a part is replaced at any period in the 3 years, the warranty on that component isn't extended etc, it still expires at the end of the initial 3 years.

What's the date of first reg of the Yeti, it might be covered by manufacturers warranty, again.

It's a 2016, not sure when it was registered.

So there's no warranty on repairs? So a dealer installs a new sunroof and if that fails the next day it wouldn't be covered?

Toyotafanboi

TitianGerm wrote: »

It's a 2016. So there's no warranty on repairs? So a dealer installs a new sunroof and if that fails the next day it wouldn't be covered?

Ah, yeah, it's out of warranty in that case. I thought it was bought new in 17.

Yes, that's technically correct, if a part is fitted within manufacturers warranty and it fails outside of manufacturers warranty, the cover isn't extended.

I mean, common sense applies, if it fails a day, a week later, is there an installation error etc. 2 years later though, you wont get anywhere with that angle.

Rule out simple stuff first though, it could be as simple as a blocked drain or it may not be the sunroof at all.

TitianGerm

Toyotafanboi wrote: »

Ah, yeah, it's out of warranty in that case. I thought it was bought new in 17.

Yes, that's technically correct, if a part is fitted within manufacturers warranty and it fails outside of manufacturers warranty, the cover isn't extended.

I mean, common sense applies, if it fails a day, a week later, is there an installation error etc. 2 years later though, you wont get anywhere with that angle.

Rule out simple stuff first though, it could be as simple as a blocked drain or it may not be the sunroof at all.

It was originally replaced in January 2018 so just outside two years ago now.

I'll have a look in the daylight tomorrow. Is there a handy way to see if the drains are blocked?

Toyotafanboi

If you open the roof and look into each corner you will see the drain tube. See if it looks blocked, try rodding it carefully with something that wont puncture the tube, the likes of a stiff plastic cable tie etc. then pour a little water yourself and see is it draining or backing up.

TitianGerm

Toyotafanboi wrote: »

If you open the roof and look into each corner you will see the drain tube. See if it looks blocked, try rodding it carefully with something that wont puncture the tube, the likes of a stiff plastic cable tie etc. then pour a little water yourself and see is it draining or backing up.

Ok great thank you.

L-M

The simple solution is to get rid of it and move on with your life. Or seal it permanently.

TitianGerm

L-M wrote: »

The simple solution is to get rid of it and move on with your life. Or seal it permanently.

Shes looking at a Koraq but was waiting until later in the year or next January to buy.

There'll be no sunroof in that one though I can guarantee :pac:

colm_mcm

From the ccpc website:

If an item has a fault and the business offers to fix it, the repair should be permanent and the problem should not reoccur. Where the same fault happens again, you can ask for a replacement or a refund. The business is not allowed to insist on doing a certain number of repairs before they offer you a replacement or refund.

I’d chance small claims court. People are too complacent with stuff like this. Just because the manufacturers warranty is up doesn’t mean your consumer rights are negated.


https://www.ccpc.ie/consumers/shopping/faulty-goods/

TitianGerm

colm_mcm wrote: »

From the ccpc website:



I’d chance small claims court. People are too complacent with stuff like this. Just because the manufacturers warranty is up doesn’t mean your consumer rights are negated.


https://www.ccpc.ie/consumers/shopping/faulty-goods/

I'll mention it to her anyway. Shes fairly fuming here but if I can clear them myself it'll save a lot of hassle.

Voodoomelon

This has nothing to do with cars, it applies to all consumer goods. Yes repairs should be permanent, but within the warranty period. Your warranty does not continue to roll over indefinitely, it would not be upheld by a court. Yes you would hope for a good will gesture, but if the complete product is outside manufacturer warranty, regardless of whether a repair has been made and warranty on repairs is not specified in a contract or on the receipt, you are not covered.

colm_mcm

Voodoomelon wrote: »

This has nothing to do with cars, it applies to all consumer goods. Yes repairs should be permanent, but within the warranty period.

The warranty is in addition to, and doesn’t replace consumer rights, so it’s irrelevant how long the original warranty was for.

Voodoomelon

Correct, but it was a 2016 car bought in 2017. It might be a different story if they came in off the street and paid for a repair, but the repair was made under a warranty which we are to believe is now expired?

colm_mcm

I missed that it was bought used.

L-M

Yeah the way it works is if it’s replaced under warranty the warranty on that part expires with the initial warranty.

If you contribute/pay for the repair there’s usually a warranty on the part then, 12 months usually.

TitianGerm

Might just speed up the change I'd say. Koraq or Ateca were on the list anyway.

TitianGerm

Had a look at it this morning in the daylight and although water comes out of the drain hole at the base of the door more is running into the cabin down the side of the dashboard trim near the floor.

colm_mcm

How does it compare to the other side in terms of how quickly it’s draining?

TitianGerm

colm_mcm wrote: »

How does it compare to the other side in terms of how quickly it’s draining?

Fairly similar but definitely not as much coming through the drain hole on the driver's side. I'm going to have a look again at lunch when I'm home.

TitianGerm

LIGHTNING wrote: »

Tip from what I do in my classic, get some of that plastic cable that is used on those hedge trimmers. Tie a knot in the end of it and then push it through the hole. Its flexible enough to bend a bit but strong enough that you can push it down the drainage holes.

Thanks I've some in the shed there so I'll give it a go.

colm_mcm

TitianGerm wrote: »

Fairly similar but definitely not as much coming through the drain hole on the driver's side. I'm going to have a look again at lunch when I'm home.

That’s good news. Might be a straightforward job

Spook_ie

The other option is too find the bottom of the tubes and make sure they aren't caked in mud etc. Might need a trip to a mechanic with a lift for ease or on your back with axle stands

TitianGerm

Spook_ie wrote: »

The other option is too find the bottom of the tubes and make sure they aren't caked in mud etc. Might need a trip to a mechanic with a lift for ease or on your back with axle stands

The bottom of the drain is on the inside of the door pillar. Unless there's a second one?

Garfin

https://www.briskoda.net/forums/topic/445533-leaking-panoramic-roof-the-cause-and-the-cure/

bs2014

colm_mcm wrote: »

The warranty is in addition to, and doesn’t replace consumer rights, so it’s irrelevant how long the original warranty was for.

This quote has saved me twice in 2 years on 2 big expenses. Quite frankly I hate having to quote and use it. As it was already a fault with the car initially and not down to wear and tear I reckon you have a good case. Kick off with stating the law to the dealer and writing a formal complaint letter if needs be. The ccpc helpline guys are very informative I've found.