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Top Class Service

  • 06-02-2020 4:50pm
    #1
    Registered Users, Registered Users 2 Posts: 4,903 ✭✭✭


    just a quick note to highlight yet another instance of top class service - their standards are very high normally, but on the rare occasion that things go wrong, their response is exceptional.  TV i ordered had issues around shipping (not richersounds fault) but was faulty on arrival.  Next day the replacement was delivered by John himself - i doubt there's another retailer in the country that would respond like that to a customer, so fair play and thanks.


Comments

  • Company Representative Posts: 17,568 ✭✭✭✭Richersounds.ie: Kenny


    ablelocks wrote: »
    just a quick note to highlight yet another instance of top class service - their standards are very high normally, but on the rare occasion that things go wrong, their response is exceptional.  TV i ordered had issues around shipping (not richersounds fault) but was faulty on arrival.  Next day the replacement was delivered by John himself - i doubt there's another retailer in the country that would respond like that to a customer, so fair play and thanks.
    Hey Ablelocks.

    Thanks for the kind words.

    We do always try our best to give our customers an as hassle free shop experience as possible :D


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