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Item ordered from UK held at Irish Customs

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  • 06-02-2020 11:24am
    #1
    [Deleted User]
    Posts: 0 ✭


    I get a couple of subscription beauty boxes from the UK every month and when I clicked on “track my order” for one of them it says it is being held in customs. This has never happened before and I can only assume it’s due to brexit.

    The value is in and around 16 euro. The tracking says is CUSTOMS. Anybody know where this is and how I contact them? The subscription company have no info for me and told me to contact them myself.

    The tracking says - ARRIVED IN COUNTRY. NON EU PRESENTED TO CUSTOMS

    Update: it’s left Dublin and enroute with courier. Brexit panic averted :D


Comments

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    #2
    o1s1n
    Registered Users Posts: 34,667 ✭✭✭✭o1s1n
    Master of the Universe


    Does it say it's 'Held' at customs or does it just say CUSTOMS?

    If the latter then I'd just leave it, it'll probably be sent on from customs shortly enough (they might just be screening it)


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    #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    “PRESENTED” on 5th Feb at 13:52


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    #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Hope so.

    The other box has just left the UK so I’ll see what happens with it and update this thread accordingly.


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    #5
    jimmii
    Registered Users Posts: 14,810 ✭✭✭✭jimmii


    If it's getting held due to coming from the UK then someone has made a mistake would it definitely have been shipped from the UK? Trade wise nothing should have changed yet between the UK and the EU.


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    #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    They are distributed from Manchester.


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    #7
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Crisis averted. Tracking just updated to say it’s enroute. Must have been random check:)

    OP updated.


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    #8
    Del2005
    Registered Users Posts: 18,946 ✭✭✭✭Del2005


    jimmii wrote: »
    If it's getting held due to coming from the UK then someone has made a mistake would it definitely have been shipped from the UK? Trade wise nothing should have changed yet between the UK and the EU.

    Any package from any country can be checked by customs and cosmetics/medicines seem to attract a lot of customs attention due to the risk of illegal ingredients.


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    #9
    jimmii
    Registered Users Posts: 14,810 ✭✭✭✭jimmii


    Del2005 wrote: »
    Any package from any country can be checked by customs and cosmetics/medicines seem to attract a lot of customs attention due to the risk of illegal ingredients.

    Yeah for sure was just highlighting the fact that if its being held due to it coming from the UK purely then that is a mistake not that it couldn't be held if it was coming from the UK.


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