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SPC Connect App

  • 01-02-2020 10:50PM
    #1
    Pauldub1
    Registered Users, Registered Users 2 Posts: 8 ✭


    Hi, I have an SPC4300 alarm system with the panel connected via Ethernet cable to a Virgin Hub3 router. Everything was working fine. :rolleyes:

    I want to put the router into modem-only mode and use my Apple Time Machine as my router. I want to do this to make use of the stronger WiFi from the Time Machine.

    So I got the Hub into modem mode and connected it via Ethernet to the Time Machine, which is working fine as the router, except...after the change, I’m getting a ‘Panel is not accessible’ error on the SPC Connect app.

    I configured Time Machine to DHCP&NAT, and but there are obviously other settings I need to change....I have engineer access on the control panel, but not on the web portal.

    Any help/advice would be appreciated.


Comments

  • #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Is the gateway & DNS address correct on the panel.?
    You may be better assigning settings manually rather than relying on DHCP


  • #3
    Pauldub1
    Registered Users, Registered Users 2 Posts: 8 ✭Pauldub1


    Hey thank you for taking the time to consider and reply, and sorry for the delayed response - I was away and am just back. I got it working in the end, thanks again.


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