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Missing Pms

  • 01-02-2020 03:57PM
    #1
    angeldaisy
    Moderators, Education Moderators Posts: 2,295 Mod ✭✭✭✭


    Not sure if this is a bug or not. But I'm missing private messages from my in box.

    It's saying there are only 6 in my in box and none are older than November 2019


Comments

  • #2
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi angeldaisy.

    Would you be able to send me the PM IDs of the PMs that are showing please. You can get this from your address bar when you go in to read a message; it will display as "do=showpm&pmid= <NUMBER>". One of the developers will then be able to look at the metadata of these PMs to discover why these are showing when others are not. Just to reassure you, they will not be examining the text of the PMs, only the metadata.

    Could you please send me these IDs via Private Message. Thanks!

    How can I? User's guide to some features on the new site



  • #3
    angeldaisy
    Moderators, Education Moderators Posts: 2,295 Mod ✭✭✭✭angeldaisy


    pm sent


  • #4
    bluestrattos
    Registered Users, Registered Users 2 Posts: 570 ✭✭✭bluestrattos


    Hello,

    Only now I'm noticing it because I need to contact a member, and all but one, messages are gone from my inbox.

    Is still possible to get all the messages or at least, all messages from 2021 ?

    Thanks



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