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ETB - Who to contact?

  • 27-01-2020 11:22pm
    #1
    adrian32
    Registered Users, Registered Users 2 Posts: 13 ✭


    Hello,


    I'm currently taking an ETB course and we've recently had a situation where our excellent tutor had quit and was replaced by an outrageously incompetent one who isn't fit for the role.



    When us students voiced our concerns, course admins have ignored us.



    Who would you recommend contacting about this? Is there a main ETB office I can email or call?


Comments

  • #2
    Postgrad10
    Registered Users, Registered Users 2 Posts: 2,792 ✭✭✭Postgrad10


    Union of Students of Ireland should place you on the right path as to your rights. 01 709 9300
    However , the ETB might have had little choice in who applied for the position.


  • #3
    TheDriver
    Registered Users, Registered Users 2 Posts: 12,680 ✭✭✭✭TheDriver


    Start with course director, then Principal, then ETB director of schools.


  • #4
    r93kaey5p2izun
    Closed Accounts Posts: 3,962 ✭✭✭r93kaey5p2izun


    Try the principal. The ETB should have a QQI Quality Assurance officer.


  • #5
    Bigdig69
    Registered Users, Registered Users 2 Posts: 68 ✭✭Bigdig69


    If the course is run in an ETB training centre (ex FAS centre) place a written complaint witn the course manager. If the course is run by an external provider complain to the Contract Training Officer who is the ETBs manager for the course.


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