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Contact Gomo without an account?

  • 21-01-2020 2:29pm
    #1
    runswithascript
    Registered Users, Registered Users 2 Posts: 2,811 ✭✭✭


    I signed up for Gomo a few months ago but never received a SIM, and I do not have an email receipt so the transaction may never have gone through.

    Is there anyway to contact them? There website seems to only allow registered users, and you can only register if you have registered with a SIM.

    I am hoping I can still avail of the €10 offer!


Comments

  • #2
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    runswithascript wrote: »
    I signed up for Gomo a few months ago but never received a SIM, and I do not have an email receipt so the transaction may never have gone through.

    Is there anyway to contact them? There website seems to only allow registered users, and you can only register if you have registered with a SIM.

    I am hoping I can still avail of the €10 offer!

    Was any money taken at the time for the sim? Their "complaints" contact number is 1800 210 342.


  • #3
    runswithascript
    Registered Users, Registered Users 2 Posts: 2,811 ✭✭✭runswithascript


    Slippin Jimmy wrote: »
    Was any money taken at the time for the sim? Their "complaints" contact number is 1800 210 342.

    Unfortunately not - if it were I would probably be covered. I asked if they would escalate my query to a manager but they said they would not. That they have a number for complaints but it is for comreg related issues. I guess I can give it a shot.


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