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Three Mobile - Waiting for my refund for over 2 months

konline · 2020-01-16 18:18:22

Three Mobile took money from my account even after I moved to different provider and they owe me 30+ euro. I have contacted twice for a refund, they said a cheque will be sent to my address but never received one. I remember similar incident happened a few years ago andI never got back my 10 euro. Looks like they expect us…

16-01-2020 6:18pm

#1

konline

Registered Users, Registered Users 2 Posts: 320 ✭✭

Join Date: October 2004

Posts: 269

Three Mobile took money from my account even after I moved to different provider and they owe me 30+ euro. I have contacted twice for a refund, they said a cheque will be sent to my address but never received one. I remember similar incident happened a few years ago andI never got back my 10 euro. Looks like they expect us to forget and move on...

Any ideas how I can get this? Thanks in advance.

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Comments

#2 16-01-2020 7:53pm

Slippin Jimmy

Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭

Join Date: August 2005

Posts: 5517

Make an official complaint. Follow their complaints process. Make sure you get a reference number. If you still have not received the cheque then contact Comreg and supply them with the complaints reference number.

They will take it from there.

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