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Three Mobile - Waiting for my refund for over 2 months

  • 16-01-2020 06:18PM
    #1
    konline
    Registered Users, Registered Users 2 Posts: 330 ✭✭


    Three Mobile took money from my account even after I moved to different provider and they owe me 30+ euro. I have contacted twice for a refund, they said a cheque will be sent to my address but never received one. I remember similar incident happened a few years ago andI never got back my 10 euro. Looks like they expect us to forget and move on...

    Any ideas how I can get this? Thanks in advance.


Comments

  • #2
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,030 ✭✭✭Slippin Jimmy


    Make an official complaint. Follow their complaints process. Make sure you get a reference number. If you still have not received the cheque then contact Comreg and supply them with the complaints reference number.

    They will take it from there.


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