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Visonic Powermax Complete - says line failure, but line is working

drjdz · 2020-01-12 22:04:29

Hi, I've had a Powermax Complete working perfectly for more than 5 years. Recently it's complaining about "line failure". But the phone line seems fine, the phone connected through the panel works fine, 48 V measured across the wires etc. I've disabled Private Report for now, so the alarm is still usable, but I'd really…

12-01-2020 11:04PM

#1

drjdz

Registered Users, Registered Users 2 Posts: 8 ✭

Join Date: May 2010

Posts: 4

Hi,

I've had a Powermax Complete working perfectly for more than 5 years. Recently it's complaining about "line failure". But the phone line seems fine, the phone connected through the panel works fine, 48 V measured across the wires etc. I've disabled Private Report for now, so the alarm is still usable, but I'd really like to get it back fully working.

A comprehensive (IMO) Google search hasn't uncovered anyone else experiencing this.

My guess is something on the PCB that deals with the phone line is fried, and the only solution is a new panel/PCB. But perhaps others have encountered similar and there's a quick fix.

Thanks in advance for any advice.

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