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087's unable to ring

  • 11-01-2020 7:22pm
    #1
    Whitecarstones
    Registered Users, Registered Users 2 Posts: 130 ✭✭


    Hey,

    I had a phone on three. I moved to eir and when I did so, 087 numbers could not get through to me. I approached eir to fix it but they had no clue to do so.

    I just moved to gomo and the same thing is happening.

    Anyone have any ideas on how to fix this?

    Thanks


Comments

  • #2
    banie01
    Registered Users, Registered Users 2 Posts: 17,307 ✭✭✭✭banie01


    Whitecarstones wrote: »
    Hey,

    I had a phone on three. I moved to eir and when I did so, 087 numbers could not get through to me. I approached eir to fix it but they had no clue to do so.

    I just moved to gomo and the same thing is happening.

    Anyone have any ideas on how to fix this?

    Thanks

    The routing for your number needs to be updated it's a provider issue and Eir will fix it once you get hold of someone competent.


  • #3
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    You will need to speak with GoMo customer support. From reading on here it is hard to get hold of them. It's a porting issue that should be resolved on the same day as you contact them.


  • #4
    Whitecarstones
    Registered Users, Registered Users 2 Posts: 130 ✭✭Whitecarstones


    banie01 wrote: »
    The routing for your number needs to be updated it's a provider issue and Eir will fix it once you get hold of someone competent.

    Thanks very much.


  • #5
    Whitecarstones
    Registered Users, Registered Users 2 Posts: 130 ✭✭Whitecarstones


    Slippin Jimmy wrote: »
    You will need to speak with GoMo customer support. From reading on here it is hard to get hold of them. It's a porting issue that should be resolved on the same day as you contact them.

    Cheers for that. Yes they are a complete nightmare to deal with already.


  • #6
    lertsnim
    Registered Users, Registered Users 2 Posts: 9,841 ✭✭✭lertsnim


    Whitecarstones wrote: »
    Hey,

    I had a phone on three. I moved to eir and when I did so, 087 numbers could not get through to me. I approached eir to fix it but they had no clue to do so.

    I just moved to gomo and the same thing is happening.

    Anyone have any ideas on how to fix this?

    Thanks

    I had the exact same issue after I ported my number to GoMo. Contact them on Twitter and they will sort it out. However it took a week to sort for me.


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