Anyone elses internet slow as hell?

B.A._Baracus

Anyone else on virgin and internet terribly slow?

Or just me :pac:

same in our house, Ive a pain in my hole calling them and resetting the damn thing.

:mad:

Caranica

Left them last month. Reading this makes me glad I did!

jeffk

Been onto them myself and had engineer out

Its a network issue and will sort itself out being told

What speed are you getting compared to your package?

Im on up to 500 and barely get 170

Just checked and hardwired pc getting the same speed as my phone

LorelaiG

Actually the opposite. We had an engineer out just before Christmas and he put in new wires and a new box on the wall.

I don't go by speed cos I know we will never get the advertised speed but we have a house full of electronics all connected to the internet and most of them on the go at the same time due to kids and we never have problems with connection or speeds.

TheValeyard

I have noticed speed as been quite bad as of late.

jeffk

I has a engineer out and changed box wire etc

Then had Virgin accuse me of over downloading etc and hinting they slowed me down

Eventually have a engineer out to replace three year router thursday (should have really done it 1st first and then 2nd visit i told him and he refused)

ozmo

jeffk wrote: »

What speed are you getting compared to your package?

Im on up to 500 and barely get 170

Just checked and hardwired pc getting the same speed as my phone

170 is still excellent - here's my PC (hardwired - not wifi)




made from www.speedtest.net - ran then 'share' and took the image option.

Nemeses2050

I had UPC/Virgin for years, was happy with their speeds for BB. Then switched to Sky for a year as I wanted both TV/BB from one supplier...Sky BB was terrible...so reverted back to Virgin in Dec and have noticed their speeds dropping remarkably...had to reset router a few times...

jeffk

ozmo wrote: »

170 is still excellent - here's my PC (hardwired - not wifi)




made from www.speedtest.net - ran then 'share' and took the image option.

Well yeah it's good speed, but not when paying for 500 and use to get near it

Don't talk to me a about speed tests, seen about 100 of them, then listening to tech support saying can't see the pictures

jeffk

Engineer out, net router, same result

Onto them tomorrow, no point paying for up to 500 package when there is 250 package

B.A._Baracus

Fuc*ing hell.
Keeps dropping again tonight. Anyone recommend another broadband service?

Getting a right pain paying for this sh*te.

Caranica

B.A._Baracus wrote: »

Fuc*ing hell.
Keeps dropping again tonight. Anyone recommend another broadband service?

Getting a right pain paying for this sh*te.

I moved to Vodafone and haven't looked back but I wouldn't be all that heavy a user as my housemate doesn't do digital. 100mb is pinging 80-92 which is in and around what I was getting from Virgin while paying for 240mb

Peatys

Last two nights in a row Virgin broadband gone at 9pm on the bell.. presumed it was down to the storm last night, no excuse for tonight tho

Phil.x

Gone again here tonight

ozmo

Normally no problem- but yesterday and today very slow in d15 here.
Speedtest is showing 70mb download still - which sounds a lot but actual experience webpages are slow to load and many failing to load at all.

ongarboy

Yes, noticing this with Virgin in Ongar too. Now TV and Netflix etc buffering first the first time ever these last couple of weeks. Very annoying.

B.A._Baracus

anyones broadband down today in d15?

Nemeses2050

ours has been acting up since last nite...I rebooted it once last nite and again this morning...so don't what's the story with it now...

B.A._Baracus

Nemeses2050 wrote: »

ours has been acting up since last nite...I rebooted it once last nite and again this morning...so don't what's the story with it now...

Cheers.
Mine has no lights showing. So not sure if its a technical issue with the line or the modem has packed it in

Phil.x

Same again for the last few days, waiting to hear back from vm.

Phil.x

Just over 24hrs since vm engineer was out and replace the coaxial wall box (as he had to try something, but I know everything is perfect my side) my wifi is non existent again, but yet my android box is flying. All wifi devices are not working.

beauf

Are you usimg your own WiFi router for WiFi or some VM gear.

Phil.x

beauf wrote: »

Are you usimg your own WiFi router for WiFi or some VM gear.

It's the vm router

beauf

A lot of people just put the VM hub into bridge mode and use their router.

I had a lot of disconnects with the VM hub wifi. So thats what I did. It still drops but now as much.

I think VM reset the connection regularly.

Phil.x

beauf wrote: »

A lot of people just put the VM hub into bridge mode and use their router.

I had a lot of disconnects with the VM hub wifi. So thats what I did. It still drops but now as much.

I think VM reset the connection regularly.

How do I do that as I have a good asus router.

beauf

https://www.virginmedia.com/help/virgin-media-hub-modem-mode

Theres guides on boards somewhere. I can't find them at the moment.