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Claiming online for Nursing home fees

  • 02-01-2020 4:18pm
    #1
    Registered Users, Registered Users 2 Posts: 377 ✭✭


    Hi,

    I realise that it's only 2nd Jan, but I'm trying to claim for health expenses and nursing home fees for 2019.
    Health expenses no problem, but when I go to nursing home, put in for resident 1,the amount-ppsn-name of nursing home-click add, I get a message saying the ppsn of resident 2 is 'a required field'.Eventhough only resident 1 is marked as being required fields.
    I've sent revenue a tweet but they dont seem to be very interactive on there, and I'm just wondering if I have missed something that someone here has seen before.
    Thanks.


Comments

  • Registered Users, Registered Users 2 Posts: 4,145 ✭✭✭relax carry on


    Bojill wrote: »
    Hi,

    I realise that it's only 2nd Jan, but I'm trying to claim for health expenses and nursing home fees for 2019.
    Health expenses no problem, but when I go to nursing home, put in for resident 1,the amount-ppsn-name of nursing home-click add, I get a message saying the ppsn of resident 2 is 'a required field'.Eventhough only resident 1 is marked as being required fields.
    I've sent revenue a tweet but they dont seem to be very interactive on there, and I'm just wondering if I have missed something that someone here has seen before.
    Thanks.

    Are you actually managing to complete an EForm 12 for 2019? That shouldn't be possible until mid January. Are you actually in the 2020 active tax year tab by any chance?


  • Registered Users, Registered Users 2 Posts: 377 ✭✭Bojill


    Are you actually managing to complete an EForm 12 for 2019? That shouldn't be possible until mid January. Are you actually in the 2020 active tax year tab by any chance?

    It's 2019, it has all my income and tax paid.
    I can't fully complete it because it won't accept that I'm not entering a 2nd home resident.
    The medical expenses section works fine, have I tried to fill it it too early?
    It looks like a problem with the website, but it's my first time claiming the nursing home part so I thought I had done something wrong.

    Edit: So I've tried again today, and just as I'm getting to the page where you enter health expenses etc, it kicks me out.
    I'm presuming they're still working on it and I was trying to get my refund too early :-)


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