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Revolut question

tina1040 · 2021-07-04 12:27:49

I'm new to Revolut. I recently got a card so my daughter could use it. She attempted to pay for something in a major city centre store and it was declined so she paid cash. I went on chat on the app but it's no help. It seems to be one of the automated ones that pick out a keyword and send unhelpful links to help that…

04-07-2021 12:27pm

#1

tina1040

Registered Users, Registered Users 2 Posts: 479 ✭✭

Join Date: April 2015

Posts: 361

I'm new to Revolut. I recently got a card so my daughter could use it. She attempted to pay for something in a major city centre store and it was declined so she paid cash.
I went on chat on the app but it's no help. It seems to be one of the automated ones that pick out a keyword and send unhelpful links to help that doesn't answer the question. I can't see any other customer service options.
What can I do? I'm assuming something with verification is not complete.

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