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Amazon Uk email help gone?

Heighway61 · 2019-12-16 19:29:22

In Help > Contact Us the options are Chat or Call. Email is no longer there. Have the stopped email contact?

16-12-2019 7:29pm

#1

Heighway61

Registered Users, Registered Users 2 Posts: 1,976 ✭✭✭

Join Date: October 2016

Posts: 1714

In Help > Contact Us the options are Chat or Call. Email is no longer there. Have the stopped email contact?

0

Comments

#2 18-12-2019 3:43pm

Cabaal

Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭

Join Date: October 2001

Posts: 26454

yep, its gone a few months or weeks at this stage

0
#3 26-02-2020 11:01am

Plopsu

Registered Users, Registered Users 2 Posts: 671 ✭✭✭

Join Date: April 2010

Posts: 666

Had to contact them today via web chat. I am 90% sure, based on the answers I was getting, that I was talking to a bot.

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#4 28-02-2020 10:37pm

Slippin Jimmy

Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭

Join Date: August 2005

Posts: 5517

If it is any use, I believe the chat is saved in your Amazon app. There should also be an option to email a copy of the chat to your email account.

0