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Issue with mechanic

siblers · 2019-12-07 17:24:57

I took my car to get the DPF regenerated, I was told it would be around a 100 and I said grand. I asked that if it's a more serious issue to ring first as I don't want to pump money into to the car. He said grand and he'd let me know if it was a more serious issue. I rang the next day and said they were looking at it then…

07-12-2019 05:24PM

#1

siblers

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I took my car to get the DPF regenerated, I was told it would be around a 100 and I said grand. I asked that if it's a more serious issue to ring first as I don't want to pump money into to the car. He said grand and he'd let me know if it was a more serious issue.

I rang the next day and said they were looking at it then and would let me know

They rang me later and told me they ended up doing a lot more work and it would cost 500.

Im just wondering if this is normal practice for mechanics to plough ahead and not let the customer know first? I'm a bit annoyed as it's a shed load of money this close to Christmas

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Comments

#2 07-12-2019 05:28PM

Seth Brundle

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What work are they doing?
Had they already started this additional work when they told you about it?

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#3 07-12-2019 05:30PM

siblers

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Seth Brundle wrote: »

What work are they doing?
Had they already started this additional work when they told you about it?

It was related to the initial issue, they did the regeneration but had to do a few more bits after, they didn't say anything until they rang that the car was ready

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#4 09-12-2019 01:44PM

antix80

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Sounds very similar to something else I read on boards...... oh, wait..
https://www.boards.ie/vbulletin/showthread.php?t=2058036793

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