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iPhone 11 going unresponsive (sort of)

Cee-Jay-Cee · 2019-12-05 12:10:09

My phone is only 3 weeks old and twice now the screen has sort of gone unresponsive. I cant scroll between home pages and when I press an icon nothing happens however if I long press the icon, the menu opens and I can select from the various options. Swiping up/down also works but not left/right. A hard reset cured it both…

05-12-2019 12:10pm

#1

Cee-Jay-Cee

Registered Users, Registered Users 2 Posts: 12,235 ✭✭✭✭

Join Date: May 2007

Posts: 11882

My phone is only 3 weeks old and twice now the screen has sort of gone unresponsive. I cant scroll between home pages and when I press an icon nothing happens however if I long press the icon, the menu opens and I can select from the various options. Swiping up/down also works but not left/right. A hard reset cured it both times but it shouldn't be happening on such a new phone. Anyone else experience it or advise me on what might be happening.

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