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Two Factor Authentication

un5byh7sqpd2x0 · 2019-11-24 18:10:48

Hi, How do I manage (change) the two factor authentication that's configured on my Control Panel?

24-11-2019 6:10pm

#1

un5byh7sqpd2x0

Closed Accounts Posts: 1,862 ✭✭✭

Join Date: September 2019

Posts: 1810

Hi,

How do I manage (change) the two factor authentication that's configured on my Control Panel?

0

Comments

#2 25-11-2019 9:49am

[Deleted User]
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Hi,

Please send an email to help@blacknight.com (using the authorised email address for the account in question), and request that two-factor authentication be disabled for the account. When that's done, you can then re-enable it and choose what options you want.

Kind regards,
Conn

0
#3 25-11-2019 10:01am

un5byh7sqpd2x0

Closed Accounts Posts: 1,862 ✭✭✭

Join Date: September 2019

Posts: 1810

Lordie, that sounds awful complicated for what should be a simple process.

0
#4 25-11-2019 10:24am

[Deleted User]
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It's not ideal, I agree but we thought it better to add 2FA as soon as we could and improve it later.

Once we get the email from you, our support team will deal with it promptly.

Kind Regards,
Conn

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