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Unrecognised payment

  • 07-11-2019 8:25pm
    #1
    cazzer22
    Registered Users, Registered Users 2 Posts: 501 ✭✭✭


    Hi there,

    I am uncertain about a payment made through my account and wondered if you could check the payment for me please?
    Thank you.


Comments

  • #2
    Bank of Ireland: Kathryne
    Closed Accounts Posts: 218 ✭✭Bank of Ireland: Kathryne


    Hi Cazzer22,

    Thanks for getting in touch with us today.

    If you are concerned about any transaction on your account we would recommend that you reach out to our customer service on Freephone 1800946764 and an advisor will check this out for you.

    You may also send us a message from your 365 Online. To do this please log into 365 Online (through the web browser on your phone/PC) and on the left hand side it says Service Desk. There's a drop down menu here with a facility to "Ask a Question" and our advisors will look into this.

    Many thanks,
    Kat


  • #3
    cazzer22
    Registered Users, Registered Users 2 Posts: 501 ✭✭✭cazzer22


    Bank of Ireland: Kathryne wrote: »
    Hi Cazzer22,

    Thanks for getting in touch with us today.

    If you are concerned about any transaction on your account we would recommend that you reach out to our customer service on Freephone 1800946764 and an advisor will check this out for you.

    You may also send us a message from your 365 Online. To do this please log into 365 Online (through the web browser on your phone/PC) and on the left hand side it says Service Desk. There's a drop down menu here with a facility to "Ask a Question" and our advisors will look into this.

    Many thanks,
    Kat

    Hi Kat.

    Thank you for that.
    Caroline


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