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Next step?

  • 02-11-2019 02:11PM
    #1
    learning86
    Registered Users, Registered Users 2 Posts: 2 ✭


    I ordered blinds for my home way back in July. I have a written promise that they would be supplied and fitted in 4 weeks. Here I am almost 15 weeks later with no blinds and many broken promises of delivery since. I've list faith in the supplier now. I know I'm entitled to my deposit back but what's my next step before I take it to the small claims court, I want to follow correct procedure. There is no claims procedure outlined by the company.


Comments

  • #2
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Start by contacting them for a refund before you thinking about SCC.


  • #3
    NSAman
    Registered Users, Registered Users 2 Posts: 3,497 ✭✭✭NSAman


    Simple question: How did you pay the deposit?


  • #4
    learning86
    Registered Users, Registered Users 2 Posts: 2 ✭learning86


    I paid by bank transfer and received confirmation of this from the company.


  • #5
    NSAman
    Registered Users, Registered Users 2 Posts: 3,497 ✭✭✭NSAman


    In that case, contact the company, demand your refund, contract has been broken. If that does not happen, then small claims court.


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