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Contact number for outside Ireland

  • 23-10-2019 5:42pm
    #1
    Registered Users, Registered Users 2 Posts: 35


    Hi there,

    I have an account issue that I need to resolve, however, I am currently out of the country with work so unable to use the 1850 number
    I received a call from this number today but as I was in work couldn’t take the call.
    I have tried unsuccessfully to sign up to my account as there’s an error where there’s no drop down menu for the month of birth.

    Can you please tell me how I can get in contact to resolve this

    Many thanks


Comments

  • Company Representative Posts: 361 Verified rep Electric Ireland: Aoife


    Hi nailstar, 

    Thank you for getting in touch.

    The international number is 00353 1 8529534.

    Did you try deleting your cookies or on a different device? We have had no reports of an issue with our online forms. 

    Are you looking to register as a new customer or just to activate your Online Billing account?

    Kind regards, 
    Aoife


  • Registered Users, Registered Users 2 Posts: 35 nailstar


    Hi nailstar, 

    Thank you for getting in touch.

    The international number is 00353 1 8529534.

    Did you try deleting your cookies or on a different device? We have had no reports of an issue with our online forms. 

    Are you looking to register as a new customer or just to activate your Online Billing account?

    Kind regards, 
    Aoife


    Hi Aoife,

    Many thanks for your help, my issue has been rectified and I have managed to activate my online billing by using a different device.

    Thanks so much

    Nailstar


  • Company Representative Posts: 361 Verified rep Electric Ireland: Aoife


    Hi Nailstar,

    We're glad to read that. 

    If there is anything else we can help you with, please don't hesitate to ask. 

    Kind regards, 
    Aoife


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