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Lycamobile Account Number

  • 16-10-2019 05:45PM
    #1
    TheUnderfaker
    Registered Users, Registered Users 2 Posts: 275 ✭✭


    Anyone know how to get their Lycamobile account number? I'm looking to switch to GoMo and port my number across but can't find an account number for Lyca anywhere.

    I even called them up - I don't think the call centre was limited to Irish customers and the girl hadn't a clue what an account number was.

    Anyone ever ported away from Lyca who's had the same issue?


Comments

  • #2
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,913 ✭✭✭Ten Pin


    Lyca is prepay so doesn't have an account number. It's just the phone number and that's it. Select 'prepaid' as the category on gomo site.


  • #3
    TheUnderfaker
    Registered Users, Registered Users 2 Posts: 275 ✭✭TheUnderfaker


    Ten Pin wrote: »
    Lyca is prepay so doesn't have an account number. It's just the phone number and that's it. Select 'prepaid' as the category on gomo site.

    Thank you for that. I didn't realise that even though I pay by direct debit monthly that I'd be considered a prepay customer. It makes sense though as I can see my "balance" remaining on my online account.


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