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Instagram app shuts off/crashes. Please help!

job seeker · 2019-10-14 21:52:20

Hi all, having a strange issue here. When ever I open instagram after about 30-40 seconds the screen goes black and phone returns to the home screen. It seems to have started out of nowhere. Everything else about the apps works perfectly. What I've done so far to try and resolve the issue. Reset the phone, deleted and…

14-10-2019 9:52pm

#1

job seeker

Registered Users, Registered Users 2 Posts: 5,119 ✭✭✭

Join Date: September 2013

Posts: 4893

Hi all, having a strange issue here.

When ever I open instagram after about 30-40 seconds the screen goes black and phone returns to the home screen. It seems to have started out of nowhere. Everything else about the apps works perfectly.

What I've done so far to try and resolve the issue.

Reset the phone, deleted and reinstalled the app (many times), Updated phone software, deleted files and apps to make space.

I am absolutely lost as to what else I can try! I can't even report this problem, as the app doesn't stay open long enough for me to report that!

Thanks..

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