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Recurring crashes on Samsung J3

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  • 10-10-2019 4:17pm
    #1
    ttenneb
    Registered Users Posts: 283 ✭✭


    The screenshot attached is one of several other similar messages. Many of the apps have the same warning without actually attempting to access them. I've run Kaspersky without any detection of viruses. Any clues?


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    #2
    pizzahead77
    Registered Users Posts: 2,262 ✭✭✭pizzahead77


    What version of Android is the phone running and is it up-to-date?

    Are the apps the latest versions too?

    HOw much free space do you have on the phone?


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    #3
    ttenneb
    Registered Users Posts: 283 ✭✭ttenneb


    pizzahead77 wrote: »
    What version of Android is the phone running and is it up-to-date?

    Are the apps the latest versions too?

    HOw much free space do you have on the phone?

    Of 16 gB 1.7 gB remaining . Android 9. Apps up to date


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    #4
    deckie27
    Registered Users Posts: 1,901 ✭✭✭deckie27


    ttenneb wrote: »
    Of 16 gB 1.7 gB remaining . Android 9. Apps up to date

    Do a factory reset and setup phone again.
    If issue starts occuring again send in for warranty repair. ( Do you have it more than 2 years?)


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    #5
    ttenneb
    Registered Users Posts: 283 ✭✭ttenneb


    Without any indication, the situation has returned to normal today. I installed BitDefender anti-virus and ran a scan (no problems detected). Still don't know what was going on. If it reappears I'll do a factory reset. Thanks.


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