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HSE Minor Data Breach

  • 04-10-2019 10:08am
    #1
    Registered Users, Registered Users 2 Posts: 343 ✭✭


    Just wondering whether to bother report this as a GDPR breach or not. My son was discharged from hospital with a generic aftercare photocopied note, but another child's details are on an original sticker on the sheet. It includes name address DOB Go name and whether public or medical card. What would you do?


Comments

  • Posts: 7,499 ✭✭✭ [Deleted User]


    Steal his identity ?


  • Registered Users, Registered Users 2 Posts: 6,589 ✭✭✭NeinNeinNein


    Shred it and get on with my life.


  • Registered Users, Registered Users 2 Posts: 1,167 ✭✭✭B-D-P--


    Be sound and tell them their mistake and not go looking for someones head on a stick.

    These people need their jobs too. No need to be a pain about it.




    OR Standard AH response: Burn down the hospital.


  • Registered Users, Registered Users 2 Posts: 343 ✭✭Siobh73


    Yeah just thinking our son's details are on someone else's note and do I really care about that? Don't think it really bothers me tbh.


  • Registered Users, Registered Users 2 Posts: 12,564 ✭✭✭✭whiskeyman


    Siobh73 wrote: »
    Just wondering whether to bother report this as a GDPR breach or not. My son was discharged from hospital with a generic aftercare photocopied note, but another child's details are on an original sticker on the sheet. It includes name address DOB Go name and whether public or medical card. What would you do?

    You've obviously picked up the wrong child as the sticker must be correct.
    He is not your son, despite similar looks and mannerisms.
    Go back to the hospital and demand your child back!


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  • Registered Users, Registered Users 2 Posts: 13,189 ✭✭✭✭jmayo


    Ideally if you follow regulations you would inform hospital/HSE and the data protection commissioner.
    It is a serious enough breach when it involves a child and medical details.
    Also did they screw up something else like prescription details or the actual aftercare details ?

    People might say ah sure it was "honest mistake", but are your kids details with someone else.

    Also the HSE seem to make a lot of "honest mistakes" and if nobody ever does anything about it, they will continue to make these "honest mistakes".

    BTW in the grand scheme of things this is minor in terms of the stuff they have divulged about patients.
    Trust me on that. :(

    I am not allowed discuss …



  • Registered Users, Registered Users 2 Posts: 343 ✭✭Siobh73


    Thanks Whiskyman.... didn't notice I brought home a 5 yr old instead of a hulking 16 year old....so that's why the grocery bill has gone down!


  • Registered Users, Registered Users 2 Posts: 15,299 ✭✭✭✭cj maxx


    Siobh73 wrote: »
    Just wondering whether to bother report this as a GDPR breach or not. My son was discharged from hospital with a generic aftercare photocopied note, but another child's details are on an original sticker on the sheet. It includes name address DOB Go name and whether public or medical card. What would you do?
    One thing I'd do is go to my child's GP and make sure they're notes aren't mixed up. I had a reason to go through my notes with my new GP. He was worried about my heart arithima??? after my heart attack? and other issues.
    I've never had a heart attack. My notes were completely mixed up with someone else's


  • Registered Users, Registered Users 2 Posts: 31,218 ✭✭✭✭freshpopcorn


    Call Joe Duffy.
    Post about it on Facebook.
    Get yourself and your son in The Sun/Mirror with you holding the document and saying how horrified ye both are and how ye both now are terrified to leave the house.
    Then sue the HSE.


  • Closed Accounts Posts: 2,817 ✭✭✭Raconteuse


    A Vodafone rep made a similar mistake when I dealt with them. He gave me a copy of someone else's form with their bank details. I posted it back addressed to the guy only, with a note letting him know.

    He phoned me apologising. It was just a mistake though. Bit of a stupid one, but human error nonetheless, and it doesn't mean he's not usually vigilant. We all slip, and I'm a stickler for accuracy.


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  • Registered Users, Registered Users 2 Posts: 6,589 ✭✭✭NeinNeinNein


    Call Joe Duffy.
    Post about it on Facebook.
    Get yourself and your son in The Sun/Mirror with you holding the document and saying how horrified ye both are and how ye both now are terrified to leave the house.
    Then sue the HSE.
    Try to involve the use of a swing too.


  • Registered Users, Registered Users 2 Posts: 13,439 ✭✭✭✭Purple Mountain


    whiskeyman wrote: »
    Siobh73 wrote: »
    Just wondering whether to bother report this as a GDPR breach or not. My son was discharged from hospital with a generic aftercare photocopied note, but another child's details are on an original sticker on the sheet. It includes name address DOB Go name and whether public or medical card. What would you do?

    You've obviously picked up the wrong child as the sticker must be correct.
    He is not your son, despite similar looks and mannerisms.
    Go back to the hospital and demand your child back!
    Changeling.

    To thine own self be true



  • Registered Users, Registered Users 2 Posts: 3,820 ✭✭✭FanadMan


    cjmc wrote: »
    One thing I'd do is go to my child's GP and make sure they're notes aren't mixed up. I had a reason to go through my notes with my new GP. He was worried about my heart arithima??? after my heart attack? and other issues.
    I've never had a heart attack. My notes were completely mixed up with someone else's

    Had similar. Went to hospital appointment for a checkup following an operation. Doctor starts talking to me about my prostate cancer treatment. Had to stop him to let him know that the operation was for an ingrown hair removal on my back. Turned out that there was about six pages of someone elses medical records in my folder.

    He left the office for a few minutes. Could hear him giving some poor nurse or receptionist severe abuse.


  • Banned (with Prison Access) Posts: 2,907 ✭✭✭Stevieluvsye


    Call Joe Duffy.
    Post about it on Facebook.
    Get yourself and your son in The Sun/Mirror with you holding the document and saying how horrified ye both are and how ye both now are terrified to leave the house.
    Then sue the HSE.

    Also very important to practice both yours and juniors compo faces. Maybe get him to stand in the picture with no socks or shoes on


  • Registered Users, Registered Users 2 Posts: 1,063 ✭✭✭wexandproud


    It's just another f..k up by the hse . You can move on and forget it or complain about it and just annoy yourself
    My mother was discharged from hospital recently after major surgery and was given an incorrect perscription , luckily the nursing home twigged it . Niece of mine was attending a&e for an chest xray and when the doctor called her in to discusss the ''xray'' he had somebody else's notes and starting discussing her blood results.
    that is the disaster that is the HSE


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