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Dead Face ID

Rew · 2019-09-23 12:15:49

Anyone had Face ID just stop working all together, error message if you try turn it on?

23-09-2019 12:15pm

#1

Rew

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Anyone had Face ID just stop working all together, error message if you try turn it on?

0

Comments

#2 23-09-2019 4:57pm

Sad Professor

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What's the error message? Have you tried restarting? Is your front camera working?

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#3 23-09-2019 7:30pm

Rew

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Sad Professor wrote: »

What's the error message? Have you tried restarting? Is your front camera working?

Yeah I have restarted, restored etc. Front camera is fine, error is Face ID not available

0
#4 23-09-2019 8:48pm

[Deleted User]
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FaceID doesn’t use the camera so the fact it works doesn’t mean faceId will.

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#5 23-09-2019 9:47pm

Rew

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Kaydence Gigantic Plaza wrote: »

FaceID doesn’t use the camera so the fact it works doesn’t mean faceId will.

No but they are co-homed in the same internal unit as the front camera. It was the first question 2 repair places I asked today asked as well. One place said the only time they have seen it the front camera was dead as well so they are a bit puzzled by this.

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