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Fee statements

  • 23-09-2019 10:17am
    #1
    dochogan
    Registered Users, Registered Users 2 Posts: 16 ✭


    Hello,

    The quarterly fees were charged to my account today but I received no fee statement. Have you stopped issuing these?

    Kind regards,

    Kieran Hogan


Comments

  • #2
    JsHoliday
    Registered Users, Registered Users 2 Posts: 9 ✭JsHoliday


    I asked the same questions on 365 online today - appearently they decided not to issue fee statements if the amount is below €12.70 - really hard to know how this can be allowed to get away with this as the amounts are variable so they could conceivably charge anything they like ...any explanation BOI?


  • #3
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    dochogan wrote: »
    Hello,

    The quarterly fees were charged to my account today but I received no fee statement. Have you stopped issuing these?

    Kind regards,

    Kieran Hogan
    Hi dochogan, 

    Thanks for getting in touch with us her on Boards. 

    We would only issue fee statements for amounts over €12.70. You can certainly requests a breakdown of the charges. This can be done on the banking 365 online (on a desktop/laptop) by following 'Service Desk' > 'Ask a Question'. 

    I have also attached a link to our list of fees and charges below. 

    I hope this helps. 

    Thanks, 
    Aisling.

    https://personalbanking.bankofireland.com/bank/current-accounts/personal-current-account/fees/


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