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Bank card

  • 20-09-2019 12:13pm
    #1
    Emmadunican
    Registered Users, Registered Users 2 Posts: 1 ✭


    I opened a bank account and I thought I activated my bank card but I didn’t I went to activate it when I found out It wasn’t active and I cannot take anything out of my account.i depend on the account for college anyone know what I should do


Comments

  • #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Emmadunican wrote: »
    I opened a bank account and I thought I activated my bank card but I didn’t I went to activate it when I found out It wasn’t active and I cannot take anything out of my account.i depend on the account for college anyone know what I should do
    Hi Emmadunican, 

    Thanks for getting in touch with us her on Boards. 

    To activate your card you must bring it to an ATM machine. If it is a BOI ATM you can do a balance check to activate the card, if it is a NON-BOI ATM then the card can be activated by making a withdrawal request. 

    If you have had the card for a long period of time (e.g. over a month) without activating it, then it may be necessary to order a new card. This can be done with a member of our customer service team by phone on 0818 365 365, or by secure message on your 365 online account (on laptop/computer) by following 'Service Desk' > 'Ask a Question', one of my colleagues will be more than happy to help. 

    Thanks, Aisling


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