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Last Week's Top Five Queries (09.09.2019 - 15.09.2019)

  • 16-09-2019 9:33am
    #1
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭


    1. I live in an apartment block and I am concerned that the tank feeding my apartment is not secure. Can you please advise?

    Irish Water is responsible for the public water network and as this is occurring internally in your building, this would fall outside of our remit to resolve.

    We would recommend that you contact your building management company regarding this as they will be able to investigate and conduct any necessary repairs.

    2. I have a shared waste pipe that is getting blocked. What are my rights regarding removing the pipe and getting all properties to connect to the mains directly themselves? 


    Shared supply pipes on private property would be the responsibility of the land owners. If you are interested in applying for a new waste water connection, you can do this online here. Any other new connections will be up to the individual household owners.

    3. I am awaiting to get connected to the public mains. Why is there a delay?


    Please PM us with the following details and a member of our team will look into this for you.

    - Your full name;
    - Contact number;
    - Full address of the property;
    - Application reference; and
    - Date of application.


    4. There were works taking place outside my property recently and there were barriers left behind, can these please be removed?


    Please send the following details and we can follow up on this matter for you:

    - Name;
    - Address;
    - Contact number; and
    - The date of the works that took place.


    5. I have no water from my cold kitchen tap and can’t see any information on your website.

       Please send the following details and we can look into this for you:

    - Name;
    - Address;
    - Contact number; and 
    - If your neighbours are affected by this. 


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