Issue with satellite socket

Nonoperational

Have a socket with an aerial connection in sitting room that was installed in the house feeding back to a central area. Sky used coax with f connector on one end and an aerial connection on the other. Sky successfully installed Sky Q using this. The back of the socket has a solid steel enclosed chamber with a steel cage inside it.

I purchased a combined ethernet / aerial socket as there is ethernet wire behind the wall. The aerial connection on this has a much simpler arrangement just screwing in with no cage. The sky will not work and only works when I go back to the old socket.

Is the aerial socket different to the one that supports satellite? Online some of them say FM and TV.

Thanks

Smokie399

Nonoperational wrote: »

Have a socket with an aerial connection in sitting room that was installed in the house feeding back to a central area. Sky used coax with f connector on one end and an aerial connection on the other. Sky successfully installed Sky Q using this. The back of the socket has a solid steel enclosed chamber with a steel cage inside it.

I purchased a combined ethernet / aerial socket as there is ethernet wire behind the wall. The aerial connection on this has a much simpler arrangement just screwing in with no cage. The sky will not work and only works when I go back to the old socket.

Is the aerial socket different to the one that supports satellite? Online some of them say FM and TV.

Thanks

Sky Q requires 2 satellite feeds are you saying your sky q box only has one coax cable feeding signal in ?

Smokie399

Nonoperational wrote: »

Have a socket with an aerial connection in sitting room that was installed in the house feeding back to a central area. Sky used coax with f connector on one end and an aerial connection on the other. Sky successfully installed Sky Q using this. The back of the socket has a solid steel enclosed chamber with a steel cage inside it.

I purchased a combined ethernet / aerial socket as there is ethernet wire behind the wall. The aerial connection on this has a much simpler arrangement just screwing in with no cage. The sky will not work and only works when I go back to the old socket.

Is the aerial socket different to the one that supports satellite? Online some of them say FM and TV.

Thanks

Sky Q requires 2 satellite feeds are you saying your sky q box only has one coax cable feeding signal in ?

Nonoperational

Yes its fibre fed from a communal dish with a SCR LNB. Only one input required.

The Cush

Nonoperational wrote: »

Have a socket with an aerial connection in sitting room that was installed in the house feeding back to a central area. Sky used coax with f connector on one end and an aerial connection on the other. Sky successfully installed Sky Q using this. The back of the socket has a solid steel enclosed chamber with a steel cage inside it.

I purchased a combined ethernet / aerial socket as there is ethernet wire behind the wall. The aerial connection on this has a much simpler arrangement just screwing in with no cage. The sky will not work and only works when I go back to the old socket.

Is the aerial socket different to the one that supports satellite? Online some of them say FM and TV.

The new wallplate appear to be a cheap unscreened type prone to interference while the old one is a screened type.

"I can say from experience: don't buy the [unscreened] wall plates unless you want no signal every time anyone within 10m sends/receives a text or makes a call on their mobile."

(It is designed for American UHF TV and NOT for satellite TV but many unscrupulous or ignorant dealers are offering it as suitable for satellite. You might get away with it but why take the risk? It's even risky to use it for a Freeview aerial connection.)

It's a simple concept: any exposed centre connector will radiate and/or attract interference. In addition, if the connector is exposed, that means that the connection impedance can't possibly be a guaranteed 75 Ohms (to match the coaxial cable) so there will be signal reflections and loss.

http://www.satcure.co.uk/tech/wall_plates.htm

I would go one step further and replace the co-ax wallplate with a proper screened F-socket wallplate.

Maybe build your own wallplate, e.g. these from Triax, the sat and TV modules are screened, ethernet RJ45 modules are also available. The link is to Satcure, they no longer sell any products but retain the site for information.

Nonoperational

The Cush wrote: »

The new wallplate appear to be a cheap unscreened type prone to interference while the old one is a screened type.



I would go one step further and replace the co-ax wallplate with a proper screened F-socket wallplate.

Maybe build your own wallplate, e.g. these from Triax, the sat and TV modules are screened, ethernet RJ45 modules are also available. The link is to Satcure, they no longer sell any products but retain the site for information.

Thank you