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Contact someone

  • 28-08-2019 9:32am
    #1
    Sharon Brannigan
    Registered Users, Registered Users 2 Posts: 2 ✭


    I am trying to contact someone on behalf of my son who I am appointee for. He has got a text to say he owes overdraft so I need to pay this and cancel the overdraft option for him. I have been trying to get through for over 1hour and when I do they palm me off to another queue and are saying the account detials are not correct. So frustrating. Plus tried to set up online banking for him as he is disabled and this has not been possible as they insist on speaking with him though this is not an option due to his needs.
    Sorry I ever choose to open the accout with BOI really. I just ned to speak to someone to sort this Please
    Sharon


Comments

  • #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi Sharon,

    Thanks for getting in touch with us here on boards.

    We would really like to look in to this and help you, is it ok if we send you a private message?

    Thanks, Aisling.


  • #3
    Sharon Brannigan
    Registered Users, Registered Users 2 Posts: 2 ✭Sharon Brannigan


    Bank of Ireland: Aisling wrote: »
    Hi Sharon,

    Thanks for getting in touch with us here on boards.

    We would really like to look in to this and help you, is it ok if we send you a private message?

    Thanks, Aisling.
    Yes thank you Aisling that is fine


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