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Returning an Amazon item via Parcel Motel

  • 12-08-2019 7:01pm
    #1
    Fanny Wank
    Registered Users, Registered Users 2 Posts: 1,288 ✭✭✭


    Hi

    This has probably been asked and I'm sure others must have experience

    Returning an item to Amazon (third party seller). Was delivered via Parcel Motel. Seller has provided a pre paid postage label (Royal Mail)

    Is it simply a case of using Parcel Motel to return the item with the pre paid label fixed to the package?

    Thanks


Comments

  • #2
    davyboy1975
    Registered Users, Registered Users 2 Posts: 781 ✭✭✭davyboy1975


    Fanny **** wrote: »
    Hi

    This has probably been asked and I'm sure others must have experience

    Returning an item to Amazon (third party seller). Was delivered via Parcel Motel. Seller has provided a pre paid postage label (Royal Mail)

    Is it simply a case of using Parcel Motel to return the item with the pre paid label fixed to the package?

    Thanks

    Would imagine posting it in post office is probably the way to go


  • #3
    Fanny Wank
    Registered Users, Registered Users 2 Posts: 1,288 ✭✭✭Fanny Wank


    davyboy1975 wrote: »
    Would imagine posting it in post office is probably the way to go

    Possibly a thick question but I assumed the royal mail prepaid label would be UK to UK only?


  • #4
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    As the item was delivered to parcel motels uk address, Amazon would issue you with a uk returns label. I would contact Amazon and see if they would be able to give you a Irish returns label instead.


  • #5
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Slippin Jimmy wrote: »
    As the item was delivered to parcel motels uk address, Amazon would issue you with a uk returns label. I would contact Amazon and see if they would be able to give you a Irish returns label instead.

    If the item was sold/dispatched by a third party seller then Amazon cannot give alternative labels.

    The seller and Amazon would also not be liable for return costs from Ireland.

    Amazon give a good bit of info about using services like parcel motel

    https://www.amazon.co.uk/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=201910550&qid=1565791678&sr=1-1


  • #6
    weetiepie
    Registered Users, Registered Users 2 Posts: 192 ✭✭weetiepie


    Fanny **** wrote: »
    Hi

    This has probably been asked and I'm sure others must have experience

    Returning an item to Amazon (third party seller). Was delivered via Parcel Motel. Seller has provided a pre paid postage label (Royal Mail)

    Is it simply a case of using Parcel Motel to return the item with the pre paid label fixed to the package?

    Thanks

    How did you end up returning the item to amazon? I'm in the same boat at the moment, any advice would be appreciated


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  • #7
    hankless
    Registered Users, Registered Users 2 Posts: 241 ✭✭hankless


    davyboy1975 wrote: »
    Would imagine posting it in post office is probably the way to go



    How do you get reimbursed for the An Post shipping cost?


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