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Help (reception problems)

  • 11-08-2019 7:54pm
    #1
    brianregan09
    Registered Users, Registered Users 2 Posts: 8,492 ✭✭✭


    So i bought a samsung s8 the other day and I live out in countryside , the signal is absolutely terrible on it is this an issue with all of these ?

    I had an S7 and never had any trouble with it , I can't even recieve calls or texts on this , when I'm closer towards the city it's perfect

    It's on 3 and i've been through customer care with them and did all the steps and stuff multiple times


Comments

  • #2
    Keith186
    Registered Users, Registered Users 2 Posts: 3,225 ✭✭✭Keith186


    Can't say I remember hearing others having that issue with the S8.
    Were you with 3 on the S7?

    Can you make calls\texts from outside your house? If you can't you might be able to swap it for a different phone.


  • #3
    brianregan09
    Registered Users, Registered Users 2 Posts: 8,492 ✭✭✭brianregan09


    Keith186 wrote: »
    Can't say I remember hearing others having that issue with the S8.
    Were you with 3 on the S7?

    Can you make calls\texts from outside your house? If you can't you might be able to swap it for a different phone.

    Got onto 3 customer care and they make out it's a damaged sim so I've got a new sim just waiting for it to register to see if it's okay


  • #4
    brianregan09
    Registered Users, Registered Users 2 Posts: 8,492 ✭✭✭brianregan09


    It was the phone that was the problem got a replacement and working away perfect


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