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Fibre with Eir? Good or bad?

  • 09-08-2019 9:56pm
    #1
    Registered Users, Registered Users 2 Posts: 895 ✭✭✭


    I had Eir at my door earlier this evening to let me know that fibre broadband is now available in my area up to a max off 100mbs.

    I've been with Sky for the past year (line sharing with neighbors I presume as I live on a housing estate). It hasn't been awful with sky but it hasn't been magnificent either.

    I'm looking for feedback from anyone who has gotten fibre from Eir and what "actual" speeds there getting from their fibre connection? I've done some googling but any reviews I'm getting are from 2016 or earlier years which isint much good.

    Be interested to know whether it's worth switching or if these speeds are actually being met after installation with Eir?
    Thanks


Comments

  • Registered Users, Registered Users 2 Posts: 14,049 ✭✭✭✭Johnboy1951


    "max off 100mbs" implies a copper line fed from a cabinet or exchange.
    If you are next to the exchange then you will likely get close to 100Mb/s, but the further the copper line has to travel, the slower your connection will be.

    It is likely that regardless who your provider is, once they use the same infrastructure then you will get similar speeds.

    Eir might have been selling FTTH ...... which is a potential 1,000Mb/s ???????


  • Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    If it's VDSL over copper you won't get better speeds just go with the cheapest, which isn't Eir btw!


  • Registered Users, Registered Users 2 Posts: 895 ✭✭✭subscriber


    I was told by the rep that I could expect to to be pulling about 70mbs speed off the line on average with Eir.. but sure how can you believe anything a sales rep says. According to himself, the exchange in my area was upgraded 3 months ago and is now a "glass covered / coated line" which massively improves speeds... I have no idea how close or far I am from my local exchange unfortunately and don't know how to find out either? I was also told that I am currently line sharing (I have no way of proving or disproving this claim) and that if I were to switch to Eir that I would be guaranteed not to be line sharing and have a single direct line from Eir......

    Anyone.........??


  • Registered Users, Registered Users 2 Posts: 256 ✭✭timbel


    subscriber wrote: »
    I was told by the rep that I could expect to to be pulling about 70mbs speed off the line on average with Eir.. but sure how can you believe anything a sales rep says. According to himself, the exchange in my area was upgraded 3 months ago and is now a "glass covered / coated line" which massively improves speeds... I have no idea how close or far I am from my local exchange unfortunately and don't know how to find out either? I was also told that I am currently line sharing (I have no way of proving or disproving this claim) and that if I were to switch to Eir that I would be guaranteed not to be line sharing and have a single direct line from Eir......

    Anyone.........??

    What speed/package are you on now?
    Is it "up to 24Mb" or a higher package?
    Sky dont have their own infrastructure - they rely on Openeir for connectivity (assuming you are using the existing telephone line and not Fibre to the Home).

    As such, Sky can offer the same speeds as Eir and will know if the exchange/cabinet has been upgraded to Fibre to the Cabinet recently


  • Registered Users, Registered Users 2 Posts: 171 ✭✭ajmull


    Eir is OK until something goes wrong. Then you enter Alice in Wonderland territory. Frustration, frustration, frustration. I switched to Vodafone a year ago. The same fibre to the cabinet connection but faster and more stable speeds. Nothing gone wrong (yet). Hoping they can't be as bad as Eir!!


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  • Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    subscriber wrote: »
    I was told by the rep that I could expect to to be pulling about 70mbs speed off the line on average with Eir.. but sure how can you believe anything a sales rep says. According to himself, the exchange in my area was upgraded 3 months ago and is now a "glass covered / coated line" which massively improves speeds... I have no idea how close or far I am from my local exchange unfortunately and don't know how to find out either? I was also told that I am currently line sharing (I have no way of proving or disproving this claim) and that if I were to switch to Eir that I would be guaranteed not to be line sharing and have a single direct line from Eir......

    Anyone.........??

    Absolute nonsense :eek:

    What speeds are you getting with your current supplier? What service do you have?


  • Registered Users, Registered Users 2 Posts: 20,240 ✭✭✭✭cnocbui


    Fibre unfortunately is a term that has been hijacked by marketing people to misrepresent products and to trick people.

    It sounds like the Eir rep is attempting to mislead you by going on about fibre, when they actually mean the exchange has just got a fibre line going to it, but you would still only get broadband via existing copper wires. Otherwise known as fibre to the cabinet.

    The average speed is meaningless - only the speed you would actually get matters.


  • Registered Users, Registered Users 2 Posts: 895 ✭✭✭subscriber


    Just got off the phone with Sky there now who are my current provider. They had a look at the speed on my line as I was not 100% what service I was on and they confirmed that I am now, and have been on "fibre to the cabinet at 28mbs" for a number of months. He was able to tell me based on my postcode and address that fibre to the home is indeed NOT available for my address as of yet...

    So.......Yeah........Attempted clever sales marketing by Eir it seems. Glad I went though it here on Boards with you guys first rather than falling for the doop... Eir seem to be such a dodgy company overall I am seeing from a lot of online feedback.


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Ah well, I'm sure he got commission from sales off other people who fell for it.
    Is there any regulation for these sales reps?


  • Registered Users, Registered Users 2 Posts: 29,293 ✭✭✭✭Mint Sauce


    Up to Max of 100mb, suggests it's only fibre to the cabinet, the max that can be offered. If that's the case, every other company offering the same speed, should be able to deliver the same speed.

    If it's fibre to the house, then they should be offering speeds of 150, 300, or even 1000.

    Check the small print, and then ring Eir directly of you want to go ahead.


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  • Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    Go to the Airwire coverage checker and put in your Eircode it will tell you the up to speed you should expect from your line from the OpenEir database
    https://www.airwire.ie/index.php/avail/main/


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