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EU261 Claim Rejected

  • 08-08-2019 9:08am
    #1
    andrew1977
    Registered Users, Registered Users 2 Posts: 3,121 ✭✭✭


    Hi

    Flight arrival time ex Dublin was subject to a delay of 4 hours 11 minutes as confirmed by the airline

    I submitted my claim for EU261 compensation and it has been rejected due to the reason being
    "due to an earlier flight disruption as a result of foreign object, which caused a knock-on effect to the daily schedule of the aircraft.

    However this is a complete lie, our flight boarded on time, moved away from the stand and within 2 minutes the flight went technical.

    The captain announced this to all the passengers that we had a technical issue and engineers would take 1 hour to repair, the attempted repair failed and the replacement part they used turned out also to be faulty, again the captain announced this.
    After sitting on the plane for 2.5 hours, they took us off the flight back to the terminal and eventually put us on a replacement craft , again which was delayed moving.

    I have submitted my appeal to the aviation authority for review.

    Can the airline really give me a false reply like that ? And have I any chance of recourse with the airline regulator ?

    The airline have 100% given me a false reply .

    Thank you.


Comments

  • #2
    k123456
    Registered Users, Registered Users 2 Posts: 2,185 ✭✭✭k123456


    I think the airline, can avoid paying if the cause of the delay is outside their control

    Not sure if this inside our outside their control :


    due to an earlier flight disruption as a result of foreign object, which caused a knock-on effect to the daily schedule of the aircraft.


  • #3
    andrew1977
    Registered Users, Registered Users 2 Posts: 3,121 ✭✭✭andrew1977


    k123456 wrote: »
    I think the airline, can avoid paying if the cause of the delay is outside their control

    Not sure if this inside our outside their control :


    due to an earlier flight disruption as a result of foreign object, which caused a knock-on effect to the daily schedule of the aircraft.

    But we boarded our plane on time, doors closed and moved away from the stand on time.. 1 minute later it went technical... so I don't get how they can attribute an earlier problem with another flight the cause of my delay , when in fact we were ready to take to the sky on time.


  • #4
    k123456
    Registered Users, Registered Users 2 Posts: 2,185 ✭✭✭k123456


    You could re-apply on the RY portal
    you have submitted my appeal to the aviation authority for review.
    I think there are third party companies who will pursue your claim , they do however take a sizeable cut , if successful


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