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Waiting to hear back about loan appoitment

  • 05-08-2019 7:53pm
    #1
    Registered Users, Registered Users 2 Posts: 6


    Hi there,

    I used the online appointment form to try and set up an appointment at one of the branches. I got a text confirming the request and saying that someone will be in contact shortly. This was on Thursday the 1st August and I still haven't heard back yet.

    Should I keep waiting or do I need to re-make the appointment?

    Thank you!


Comments

  • Closed Accounts Posts: 218 ✭✭Bank of Ireland: Kathryne


    Hi Traeman,

    Thanks for getting in touch with us about this.

    We're sorry to hear that you haven't received a call about your appointment in branch. We will certainly follow up on this for you. Would it be okay if we sent you a private message?

    Many thanks,
    Kat


  • Registered Users, Registered Users 2 Posts: 6 Traeman


    Hi Traeman,

    Thanks for getting in touch with us about this.

    We're sorry to hear that you haven't received a call about your appointment in branch. We will certainly follow up on this for you. Would it be okay if we sent you a private message?

    Many thanks,
    Kat
    Yes that would be fine! Thank you.


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