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Water supply

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  • 29-07-2019 9:41am
    #1
    fmichelle_4cn
    Registered Users Posts: 22 ✭


    Good morning,

    I live in Charlotte Quay Dock, Dublin 4. There is no water supply in my kitchen this morning. Is there any water outage for the area?

    Thanks
    michelle


Comments

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    #2
    Irish Water: Niamh
    Company Representative Posts: 222 Verified rep ✭Irish Water: Niamh


    Hi Michelle,

    Sorry to hear that you are experiencing this. We have received no reports of works for this area.

    If supply to your cold kitchen tap is affected, please PM us with your full name, address & contact number, and a member of our team will look into this for you.

    Thanks,
    Niamh


  • Options
    #3
    kirstennb
    Registered Users Posts: 12 ✭kirstennb


    I also live in Charlotte Quay Dock, Dublin 4. There is no water supply (cold water) in my kitchen and my shower won't operate. 

    My eircode is D04 AY18. 

    I was informed that because I do not live on the ground floor of this apartment building, I must take this up with my building management. 

    I'm concerned, as Michelle reported this yesterday morning, yet this is still affecting my apartment, 24 hours later. 


  • Options
    #4
    Irish Water: Niamh
    Company Representative Posts: 222 Verified rep ✭Irish Water: Niamh


    Hi kirstennb,
    kirstennb wrote: »
    I also live in Charlotte Quay Dock, Dublin 4. There is no water supply (cold water) in my kitchen and my shower won't operate. 

    My eircode is D04 AY18. 

    I was informed that because I do not live on the ground floor of this apartment building, I must take this up with my building management. 

    I'm concerned, as Michelle reported this yesterday morning, yet this is still affecting my apartment, 24 hours later. 
    Sorry to hear that you are experiencing this. We would recommend that you contact your building management company regarding this matter.

    As you live in an upstairs apartment, this may be occurring internally in your building and therefore be outside Irish Water’s remit to resolve. Your property management company can investigate the internal network in your building, and if they find that this matter is occurring from the public mains, they can get in touch with us for investigation on behalf of you and your neighbours.

    Apologies for any inconvenience and we hope this is resolved for you soon.

    Kind regards,
    Niamh


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