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HKC Alarm set with bathroom window open

  • 16-07-2019 3:44pm
    #1
    otron
    Registered Users, Registered Users 2 Posts: 175 ✭✭


    Hi All,

    I have a HKC alarm which doesn't tell me when I'm setting the alarm (0#4) and the bathroom window is open. Other windows cause the "open zone, zone x" error message/

    I'm 99% sure this wasn't always the case. Could it be that I've done something I didn't mean to on the key pad? Would be grateful for any advice/troubleshooting steps....


Comments

  • #2
    Spocker
    Moderators Posts: 6,900 ✭✭✭Spocker


    Does the bathroom window have a sensor attached?


  • #3
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,279 Mod ✭✭✭✭bk


    You would probably get a better answer to this question on the Home Security Systems forum:

    https://www.boards.ie/vbulletin/forumdisplay.php?f=1366


  • #4
    Gumbo
    Moderators, Society & Culture Moderators Posts: 40,361 Mod ✭✭✭✭Gumbo


    otron wrote: »
    Hi All,

    I have a HKC alarm which doesn't tell me when I'm setting the alarm (0#4) and the bathroom window is open. Other windows cause the "open zone, zone x" error message/

    I'm 99% sure this wasn't always the case. Could it be that I've done something I didn't mean to on the key pad? Would be grateful for any advice/troubleshooting steps....

    Possible the zone has been inhibited. Can you get into the engineers menu to see a list of zones?


  • #5
    p15574
    Registered Users, Registered Users 2 Posts: 772 ✭✭✭p15574


    Maybe it's a shock sensor to detect glass breaks, rather than a magnetic sensor that detects a window being opened.


  • #6
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    Have you the magnetic contact on that window

    Have you the hkc app where you could look at the inputs.


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  • #7
    otron
    Registered Users, Registered Users 2 Posts: 175 ✭✭otron


    Thanks all for the responses. To respond to the questions -
    Does the bathroom window have a sensor attached?

    The (2) bathroom windows do have sensors, which look identical to the sensors on the other upstairs windows.
    You would probably get a better answer to this question on the Home Security Systems forum:

    Honestly, I thought I had posted there - seems I haven't used this site in some time :p

    I'll repost there.
    Possible the zone has been inhibited. Can you get into the engineers menu to see a list of zones?

    The engineers menu seems like a good place to look, but I don't have any info on how to get to it (or where to start reading up on this) and a quick google doesn't return any results. If someone were to leave some info just lying around the place, however. ...
    Maybe it's a shock sensor to detect glass breaks, rather than a magnetic sensor that detects a window being opened
    I don't think so, the sensor looks identical to the other windows'
    Have you the hkc app where you could look at the inputs.
    something tells me my alarm system isn't app enabled - it's about 5 years old but nothing fancy. Not connected in any way (although I can see why you'd ask given that I posted this to an IoT forum by mistake)


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