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Eir customer service

  • 13-07-2019 4:06pm
    #1
    Dutchie59
    Registered Users, Registered Users 2 Posts: 11 ✭


    A heads up for anyone running a business landline with Eir voicemail: clients told me that they couldn't leave a message, "the person's you're ringing cannot be reached, try again later". They initially thought I had gone out of business....Was I notified by Eir: no. Any change when I dial in to my voicemail: no, "you have no messages". Can I change this following the instructions on their website after their "upgrade": that would be a no. Can I ring them: well they play nice music, while you're waiting, like forever. Did I lose potential clients and income: that would be a yes. Did they fix it? Off course not.
    It's a good thing I still had an an old plug-in answering machine....
    Do I think this is an upgrade: that would be a no


Comments

  • #2
    corks finest
    Registered Users, Registered Users 2 Posts: 8,748 ✭✭✭corks finest


    Dutchie59 wrote: »
    A heads up for anyone running a business landline with Eir voicemail: clients told me that they couldn't leave a message, "the person's you're ringing cannot be reached, try again later". They initially thought I had gone out of business....Was I notified by Eir: no. Any change when I dial in to my voicemail: no, "you have no messages". Can I change this following the instructions on their website after their "upgrade": that would be a no. Can I ring them: well they play nice music, while you're waiting, like forever. Did I lose potential clients and income: that would be a yes. Did they fix it? Off course not.
    It's a good thing I still had an an old plug-in answering machine....
    Do I think this is an upgrade: that would be a no
    They're basically crap


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